How To Fix APOC_OR_MESSAGES369 - The following message was generated when sending the email to &1.

SAP Error Message - Details

• Message type: E = Error

• Message class: APOC_OR_MESSAGES - Messages for Output Control

• Message number: 369

• Message text: The following message was generated when sending the email to &1.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message APOC_OR_MESSAGES369 - The following message was generated when sending the email to &1. ?

  The SAP error message APOC_OR_MESSAGES369 typically indicates an issue related to sending emails from the SAP system, specifically when using the APO (Advanced Planning and Optimization) component. The message suggests that there was a problem when attempting to send an email to a specified recipient.
  Cause:
  
  Email Configuration Issues: The SAP system may not be properly configured to send emails. This could include incorrect SMTP settings or missing configuration in the SAPconnect settings.
  Recipient Issues: The email address specified may be invalid or not properly formatted.
  Network Issues: There may be network connectivity problems preventing the SAP system from reaching the email server.
  Authorization Issues: The user or the system may not have the necessary permissions to send emails.
  Email Server Issues: The email server itself may be down or experiencing issues.
  
  Solution:
  
  
  Check SMTP Configuration:
  
  Go to transaction code SCOT in SAP.
  Verify that the SMTP node is correctly configured and active.
  Ensure that the SMTP server settings (host, port, etc.) are correct.
  
  
  
  Verify Email Address:
  
  Check the email address being used in the message to ensure it is valid and correctly formatted.
  
  
  
  Test Email Sending:
  
  Use transaction code SOST to check the status of sent emails. Look for any failed messages and their reasons.
  You can also try sending a test email from the SAP system to see if the issue persists.
  
  
  
  Check Network Connectivity:
  
  Ensure that the SAP system can reach the email server. You may need to check firewall settings or network configurations.
  
  
  
  Review Authorizations:
  
  Ensure that the user or the system has the necessary authorizations to send emails.
  
  
  
  Consult Email Server Logs:
  
  If you have access to the email server logs, check for any errors or issues that might indicate why the email was not sent.
  
  
  
  Contact IT Support:
  
  If the issue persists after checking the above points, it may be necessary to contact your IT support team for further investigation.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to email sending in your version of SAP.
  Documentation: Review the SAP documentation for configuring SAPconnect and troubleshooting email issues.
  Community Forums: Consider searching or posting in SAP community forums for additional insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify and resolve the issue causing the APOC_OR_MESSAGES369 error.