How To Fix APOC_OR_MESSAGES367 - Error(s) occurred when deleting the print queue item.

SAP Error Message - Details

• Message type: E = Error

• Message class: APOC_OR_MESSAGES - Messages for Output Control

• Message number: 367

• Message text: Error(s) occurred when deleting the print queue item.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message APOC_OR_MESSAGES367 - Error(s) occurred when deleting the print queue item. ?

  The SAP error message APOC_OR_MESSAGES367 indicates that there were errors encountered when attempting to delete an item from the print queue. This can occur in various scenarios, particularly in the context of SAP Advanced Planning and Optimization (APO) or other SAP modules that involve printing processes.
  Possible Causes:
  
  Print Queue Locking: The print queue item may be locked by another process or user, preventing deletion.
  Invalid Print Queue Configuration: There may be issues with the configuration of the print queue itself, such as incorrect settings or missing parameters.
  System Errors: Temporary system errors or inconsistencies in the SAP system can lead to this error.
  Authorization Issues: The user attempting to delete the print queue item may not have the necessary authorizations.
  Network Issues: If the print server is not reachable or there are network issues, it may cause problems in managing print jobs.
  
  Solutions:
  
  Check Print Queue Status: Verify the status of the print queue and ensure that the item you are trying to delete is not locked by another process.
  Review Configuration: Check the configuration settings of the print queue in transaction SPAD (Spool Administration) to ensure everything is set up correctly.
  Retry the Operation: Sometimes, simply retrying the deletion after a short period can resolve temporary issues.
  Check Authorizations: Ensure that the user has the necessary authorizations to delete items from the print queue.
  System Logs: Review system logs (transaction SM21) for any related errors or warnings that could provide more context about the issue.
  Contact Basis Team: If the issue persists, it may be necessary to involve the SAP Basis team to investigate any underlying system issues or to check for any network-related problems.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPAD (Spool Administration) and SM37 (Job Monitoring) to monitor and manage print jobs.
  SAP Notes: Check SAP Notes for any known issues or patches related to the error message. You can search for the error message or related keywords in the SAP Support Portal.
  Documentation: Review SAP documentation related to print management and spool administration for best practices and troubleshooting steps.
  
  If the problem continues after trying the above solutions, it may be beneficial to escalate the issue to SAP support for further assistance.