How To Fix APOC_OR_MESSAGES355 - Error(s) occurred when saving the document to KPRO.

SAP Error Message - Details

• Message type: E = Error

• Message class: APOC_OR_MESSAGES - Messages for Output Control

• Message number: 355

• Message text: Error(s) occurred when saving the document to KPRO.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message APOC_OR_MESSAGES355 - Error(s) occurred when saving the document to KPRO. ?

  The SAP error message APOC_OR_MESSAGES355 indicates that there were errors encountered when attempting to save a document to KPRO (Knowledge Provider). This error typically arises in the context of SAP's document management system, particularly when dealing with the storage of documents in the Knowledge Provider repository.
  Causes:
  
  Authorization Issues: The user may not have the necessary permissions to save documents to KPRO.
  Configuration Problems: There may be issues with the configuration of KPRO or the document management system.
  Document Size Limitations: The document being saved may exceed size limits set in the system.
  Network Issues: Temporary network issues could prevent the document from being saved.
  Database Issues: Problems with the database where KPRO is trying to save the document could lead to this error.
  File Format Issues: The format of the document may not be supported by KPRO.
  
  Solutions:
  
  Check Authorizations: Ensure that the user has the necessary authorizations to save documents in KPRO. This can be done by reviewing user roles and permissions.
  Review KPRO Configuration: Check the configuration settings for KPRO to ensure that everything is set up correctly. This includes checking the content repository settings.
  Document Size: Verify the size of the document being saved. If it exceeds the allowed limit, consider compressing the document or splitting it into smaller parts.
  Network Stability: Ensure that there are no network issues that could be causing interruptions during the save process.
  Database Health: Check the health of the database and ensure that it is functioning properly. Look for any error logs that might indicate issues.
  File Format: Confirm that the document format is supported by KPRO. If not, convert the document to a supported format before attempting to save it again.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to KPRO and this specific error message.
  Transaction Codes: Use transaction codes like SCC1 (Client Copy) or SCC4 (Client Management) to manage client settings that might affect KPRO.
  Logs and Traces: Review application logs and traces (using transaction SLG1) for more detailed error messages that can provide additional context on the failure.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be necessary to contact SAP support for further assistance.