How To Fix APOC_OC_CONFIG121 - Email address cannot be empty.

SAP Error Message - Details

• Message type: E = Error

• Message class: APOC_OC_CONFIG - Output Control Configuration Messages

• Message number: 121

• Message text: Email address cannot be empty.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message APOC_OC_CONFIG121 - Email address cannot be empty. ?

  The SAP error message APOC_OC_CONFIG121 indicates that an email address cannot be empty. This error typically occurs in the context of SAP APO (Advanced Planning and Optimization) when trying to configure or send notifications via email, and the system requires a valid email address to proceed.
  Cause:
  
  Missing Email Address: The most common cause of this error is that the email address field is left blank in the configuration settings where email notifications are set up.
  Incorrect Configuration: The configuration for the email notification might not be set up correctly, leading to the system not recognizing a valid email address.
  User Profile Issues: If the email address is supposed to be pulled from a user profile, it may not be set up correctly or may be missing.
  
  Solution:
  
  
  Check Configuration Settings:
  
  Navigate to the relevant configuration settings in SAP APO where email notifications are set up.
  Ensure that the email address field is filled in with a valid email address.
  
  
  
  Update User Profile:
  
  If the email address is supposed to be derived from a user profile, check the user profile settings in the SAP system.
  Make sure that the email address is correctly entered in the user master data.
  
  
  
  Testing:
  
  After entering a valid email address, test the configuration to ensure that the error does not reoccur.
  You can send a test email to verify that the setup is working correctly.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific instructions related to email configuration in your version of SAP APO.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  User Roles and Authorizations: Ensure that the user has the necessary roles and authorizations to send emails from the system.
  Email Server Configuration: Verify that the email server settings in SAP are correctly configured and that the system can connect to the email server.
  
  By following these steps, you should be able to resolve the APOC_OC_CONFIG121 error and ensure that email notifications can be sent successfully.