How To Fix APOC_OC_CONFIG120 - No email templates are configured for this application.

SAP Error Message - Details

• Message type: E = Error

• Message class: APOC_OC_CONFIG - Output Control Configuration Messages

• Message number: 120

• Message text: No email templates are configured for this application.

What causes this issue?

No email templates are assigned to this application.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Assign one or more email template(s) in activity "Assign Email
Templates" to the application.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message APOC_OC_CONFIG120 - No email templates are configured for this application. ?

  The SAP error message APOC_OC_CONFIG120 indicates that there are no email templates configured for the specific application you are working with in SAP APO (Advanced Planning and Optimization). This error typically arises when the system attempts to send an email notification but cannot find the necessary templates to format the email.
  Cause:
  
  Missing Email Templates: The primary cause of this error is that the email templates required for the application are not set up in the system.
  Configuration Issues: There may be issues in the configuration settings related to email notifications in the APO system.
  Authorization Issues: The user may not have the necessary authorizations to access or configure email templates.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check Email Template Configuration:
  
  Navigate to the relevant configuration settings in SAP APO.
  Go to the transaction code SPRO (SAP Project Reference Object) and follow the path:
  SAP APO -> Global Settings -> Email Notification -> Define Email Templates
  
  Ensure that the required email templates are created and configured for the application in question.
  
  
  
  Create Email Templates:
  
  If no templates exist, you will need to create them. This typically involves defining the subject, body, and any dynamic content that should be included in the email.
  Make sure to save your changes after creating the templates.
  
  
  
  Check Authorization:
  
  Ensure that the user has the necessary authorizations to access and modify email templates. You may need to consult with your SAP security team to verify this.
  
  
  
  Test the Configuration:
  
  After configuring the email templates, perform a test to ensure that the email notifications are sent correctly without triggering the error.
  
  
  
  Consult Documentation:
  
  Refer to the SAP documentation or help files for more detailed instructions on configuring email notifications and templates specific to your version of SAP APO.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO for configuration and SCOT for setting up SMTP settings if email sending is involved.
  SAP Notes: Check SAP Notes for any known issues or patches related to email configuration in APO.
  Support: If the issue persists after following the above steps, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By ensuring that the email templates are properly configured, you should be able to resolve the APOC_OC_CONFIG120 error and enable email notifications for your application.