How To Fix APAR_EBPP_SERVICES027 - Internal error storing response for request message UUID &1

SAP Error Message - Details

• Message type: E = Error

• Message class: APAR_EBPP_SERVICES - Biller Direct Service enabling

• Message number: 027

• Message text: Internal error storing response for request message UUID &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message APAR_EBPP_SERVICES027 - Internal error storing response for request message UUID &1 ?

  The SAP error message "APAR_EBPP_SERVICES027 Internal error storing response for request message UUID &1" typically indicates an internal issue within the SAP system related to the Electronic Bill Presentment and Payment (EBPP) services. This error can occur due to various reasons, including database issues, configuration problems, or issues with the underlying application logic.
  Possible Causes:
  
  Database Issues: There may be problems with the database connection or the database itself, such as corruption or lack of space.
  Configuration Errors: Incorrect configuration settings in the EBPP service or related components can lead to this error.
  Application Logic Errors: Bugs or issues in the application code that handles the request and response processing.
  System Performance: High load on the system or performance bottlenecks can lead to timeouts or failures in processing requests.
  Missing Dependencies: Required components or services may not be properly installed or configured.
  
  Solutions:
  
  Check System Logs: Review the application and system logs for more detailed error messages that can provide insights into the root cause.
  Database Health Check: Ensure that the database is functioning correctly, check for any locks, and verify that there is sufficient space.
  Configuration Review: Verify the configuration settings for the EBPP services and ensure they are set up correctly.
  Code Review: If you have access to the application code, review it for any potential bugs or issues that could lead to this error.
  Performance Monitoring: Monitor system performance to identify any bottlenecks or resource constraints that may be affecting the processing of requests.
  SAP Notes and Support: Check the SAP Support Portal for any relevant SAP Notes or patches that address this specific error. You may find updates or fixes that can resolve the issue.
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP Support for assistance. Provide them with the error message, context, and any relevant logs.
  
  Related Information:
  
  SAP Documentation: Review the official SAP documentation for EBPP services to understand the expected behavior and configuration requirements.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  System Updates: Ensure that your SAP system is up to date with the latest patches and updates, as these can often resolve known issues.
  
  By following these steps, you should be able to diagnose and potentially resolve the error message you are encountering.