How To Fix APAR_EBPP_SERVICES026 - Internal error in exactly-once processing (message UUID &1)

SAP Error Message - Details

• Message type: E = Error

• Message class: APAR_EBPP_SERVICES - Biller Direct Service enabling

• Message number: 026

• Message text: Internal error in exactly-once processing (message UUID &1)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message APAR_EBPP_SERVICES026 - Internal error in exactly-once processing (message UUID &1) ?

  The SAP error message APAR_EBPP_SERVICES026, which indicates an "Internal error in exactly-once processing" along with a message UUID, typically arises in the context of the SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) systems. This error is related to the processing of messages in a way that ensures they are processed exactly once, which is crucial for maintaining data integrity and consistency.
  Cause:
  
  
  Message Processing Issues: The error can occur due to issues in the message processing pipeline, such as:
  
  Duplicate messages being processed.
  Problems with the message queue or broker.
  Internal inconsistencies or state mismatches in the processing logic.
  
  
  
  Configuration Errors: Incorrect configuration settings in the SAP system or the messaging infrastructure can lead to this error.
  
  
  System Bugs: There may be bugs in the version of the software you are using that affect the exactly-once processing mechanism.
  
  
  Database Issues: Problems with the underlying database, such as locks or transaction failures, can also trigger this error.
  
  
  Solution:
  
  
  Check Logs: Review the application logs and system logs for more detailed error messages that can provide insights into the root cause.
  
  
  Message UUID: Use the UUID provided in the error message to trace the specific message that caused the error. This can help identify if it was a duplicate or if there was a processing issue.
  
  
  Configuration Review: Verify the configuration settings related to message processing and ensure they are set up correctly.
  
  
  System Updates: Ensure that your SAP system is up to date with the latest patches and updates, as these may contain fixes for known issues.
  
  
  Database Health Check: Perform a health check on the database to ensure there are no locks or transaction issues that could be affecting message processing.
  
  
  Contact SAP Support: If the issue persists after performing the above steps, consider reaching out to SAP Support for assistance. Provide them with the error message, UUID, and any relevant logs to help them diagnose the issue.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues related to this error message. SAP frequently publishes notes that address specific error messages and provide guidance on how to resolve them.
  Documentation: Review the official SAP documentation for the specific modules you are using (e.g., SAP CC or SAP CI) to understand the expected behavior and configuration settings.
  Community Forums: Engage with the SAP Community or forums where other users may have encountered similar issues and can share their solutions.
  
  By following these steps, you should be able to diagnose and resolve the APAR_EBPP_SERVICES026 error effectively.