Message type: E = Error
Message class: APAR_EBPP_SERVICE -
Message number: 054
Message text: &1 cannot be found in customer master
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APAR_EBPP_SERVICE054
- &1 cannot be found in customer master ?The SAP error message "APAR_EBPP_SERVICE054 &1 cannot be found in customer master" typically indicates that the system is unable to locate a specific customer record in the customer master data. This error can occur in various scenarios, particularly when dealing with electronic billing or payment processing.
Cause: Missing Customer Record: The customer ID or number referenced in the transaction does not exist in the customer master data. Incorrect Customer ID: The customer ID being used may be incorrect or mistyped. Data Synchronization Issues: There may be issues with data synchronization between different systems or modules. Inactive Customer: The customer record may exist but is marked as inactive or blocked.
Configuration Issues: There may be configuration issues in the system that prevent the customer from being recognized.
Solution: Verify Customer ID: Check the customer ID being used in the transaction to ensure it is correct. Check Customer Master Data: Use transaction codes like XD03 (Display Customer) or FD03 (Display Customer
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