How To Fix APAR_EBPP_SERVICE053 - No valid payment details (bank, credit card data etc.) provided


SAP Error Message - Details

  • Message type: E = Error

  • Message class: APAR_EBPP_SERVICE -

  • Message number: 053

  • Message text: No valid payment details (bank, credit card data etc.) provided

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message APAR_EBPP_SERVICE053 - No valid payment details (bank, credit card data etc.) provided ?

    The SAP error message APAR_EBPP_SERVICE053 indicates that there are no valid payment details provided for a transaction. This error typically occurs in the context of Electronic Bill Presentment and Payment (EBPP) services when a user attempts to make a payment but the necessary payment information (such as bank account details or credit card information) is missing or invalid.

    Causes:

    1. Missing Payment Information: The user has not entered any payment details.
    2. Invalid Payment Information: The payment details provided are incorrect or do not meet the required format.
    3. Configuration Issues: There may be issues with the configuration of the payment methods in the SAP system.
    4. User Profile Issues: The user profile may not have the necessary payment information saved or linked.
    5. System Integration Issues: If the payment processing is integrated with external systems, there may be issues with the data transfer.

    Solutions:

    1. Check Payment Details: Ensure that the user has entered valid payment information. This includes checking for:

      • Correct bank account numbers
      • Valid credit card numbers
      • Expiration dates and CVV codes for credit cards
      • Proper formatting of the payment details
    2. Update User Profile: If the payment information is stored in the user profile, ensure that it is complete and accurate. Users may need to update their profiles with valid payment methods.

    3. Review Configuration: Check the configuration settings for payment methods in the SAP system. Ensure that the payment methods are correctly set up and enabled for use.

    4. Test Payment Method: If possible, test the payment method with a known valid payment detail to see if the issue persists.

    5. Consult Documentation: Refer to SAP documentation or help resources for specific guidance on configuring payment methods and troubleshooting related issues.

    6. Contact Support: If the issue cannot be resolved through the above steps, consider reaching out to SAP support or your internal IT support team for further assistance.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
    • User Training: Ensure that users are trained on how to enter and manage their payment details within the SAP system.
    • System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.

    By following these steps, you should be able to identify and resolve the cause of the APAR_EBPP_SERVICE053 error in SAP.

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