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Message type: E = Error
Message class: APAR_EBPP_SERVICE -
Message number: 053
Message text: No valid payment details (bank, credit card data etc.) provided
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APAR_EBPP_SERVICE053
- No valid payment details (bank, credit card data etc.) provided ?The SAP error message APAR_EBPP_SERVICE053 indicates that there are no valid payment details provided for a transaction. This error typically occurs in the context of Electronic Bill Presentment and Payment (EBPP) services when a user attempts to make a payment but the necessary payment information (such as bank account details or credit card information) is missing or invalid.
Causes:
- Missing Payment Information: The user has not entered any payment details.
- Invalid Payment Information: The payment details provided are incorrect or do not meet the required format.
- Configuration Issues: There may be issues with the configuration of the payment methods in the SAP system.
- User Profile Issues: The user profile may not have the necessary payment information saved or linked.
- System Integration Issues: If the payment processing is integrated with external systems, there may be issues with the data transfer.
Solutions:
Check Payment Details: Ensure that the user has entered valid payment information. This includes checking for:
- Correct bank account numbers
- Valid credit card numbers
- Expiration dates and CVV codes for credit cards
- Proper formatting of the payment details
Update User Profile: If the payment information is stored in the user profile, ensure that it is complete and accurate. Users may need to update their profiles with valid payment methods.
Review Configuration: Check the configuration settings for payment methods in the SAP system. Ensure that the payment methods are correctly set up and enabled for use.
Test Payment Method: If possible, test the payment method with a known valid payment detail to see if the issue persists.
Consult Documentation: Refer to SAP documentation or help resources for specific guidance on configuring payment methods and troubleshooting related issues.
Contact Support: If the issue cannot be resolved through the above steps, consider reaching out to SAP support or your internal IT support team for further assistance.
Related Information:
By following these steps, you should be able to identify and resolve the cause of the APAR_EBPP_SERVICE053 error in SAP.
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