How To Fix APAR_EBPP_SERVICE003 - Account &1(&2) is missing

SAP Error Message - Details

• Message type: E = Error

• Message class: APAR_EBPP_SERVICE -

• Message number: 003

• Message text: Account &1(&2) is missing

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message APAR_EBPP_SERVICE003 - Account &1(&2) is missing ?

  The SAP error message APAR_EBPP_SERVICE003, which states "Account &1(&2) is missing," typically occurs in the context of the Electronic Bill Presentment and Payment (EBPP) service. This error indicates that a specific account, identified by the placeholders &1 (account number) and &2 (account type), is not found in the system.
  Cause:
  
  Missing Account Data: The account specified in the error message does not exist in the database. This could be due to data entry errors, account deletions, or incorrect configuration.
  Configuration Issues: The EBPP service may not be properly configured to recognize the account type or number.
  Integration Issues: If the account data is being pulled from an external system, there may be issues with the integration or data synchronization.
  Authorization Issues: The user or process attempting to access the account may not have the necessary permissions.
  
  Solution:
  
  Verify Account Existence: Check the database or relevant tables to confirm whether the account number and type exist. If they do not, you may need to create the account or correct the account number/type being referenced.
  Check Configuration: Review the EBPP configuration settings to ensure that the account types and numbers are correctly set up and mapped.
  Data Synchronization: If the account data is sourced from an external system, ensure that the data is being synchronized correctly. You may need to troubleshoot the integration process.
  User Permissions: Ensure that the user or process has the necessary permissions to access the account. This may involve checking user roles and authorizations in SAP.
  Consult Documentation: Refer to SAP documentation or support notes related to EBPP for any specific guidance or known issues related to this error.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any updates or patches related to the EBPP service that might address this error.
  Transaction Codes: Use transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to investigate the relevant tables for account information.
  Support: If the issue persists after troubleshooting, consider reaching out to SAP support for further assistance, providing them with the error details and any steps you have already taken.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution.