How To Fix AO589 - Approver role &1 is simultaneously defined as applicant

SAP Error Message - Details

• Message type: E = Error

• Message class: AO - Appropriation requests - Master data / Customizing

• Message number: 589

• Message text: Approver role &1 is simultaneously defined as applicant

What causes this issue?

For appropriation request &v2&, role &V1& is simultaneously defined as
approver and as applicant. Therefore the role is not allowed to make
approval.

System Response

The status of the appropriation request cannot be set to <ZK>for
approval</>.

How to fix this error?

Define two separate roles for approver and applicant in Customizing.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message AO589 - Approver role &1 is simultaneously defined as applicant ?

  The SAP error message AO589 indicates a conflict in the role assignment within the SAP system, specifically in the context of the SAP Approval Workflow. The message states that the approver role is simultaneously defined as the applicant, which is not allowed.
  Cause:
  This error typically occurs when a user is assigned both the roles of an approver and an applicant in the same workflow process. In many approval workflows, the same individual cannot approve their own requests, as this would create a conflict of interest and undermine the integrity of the approval process.
  Solution:
  To resolve this error, you need to ensure that the same user is not assigned both roles in the workflow. Here are the steps you can take:
  
  
  Review Role Assignments:
  
  Check the role assignments for the user in question. You can do this by navigating to the relevant configuration settings in SAP.
  Identify where the user is assigned as both an approver and an applicant.
  
  
  
  Modify Role Assignments:
  
  If the user is indeed assigned both roles, you will need to modify the role assignments. This can involve:
  
  Changing the user’s role in the workflow to ensure they are only an applicant or only an approver.
  Assigning a different user as the approver if the current user needs to remain as the applicant.
  
  
  
  
  
  Test the Workflow:
  
  After making the necessary changes, test the workflow to ensure that the error no longer occurs and that the approval process functions as intended.
  
  
  
  Consult Documentation:
  
  If you are unsure about how to change role assignments, refer to the SAP documentation or consult with your SAP administrator for guidance.
  
  
  
  Related Information:
  
  Workflow Configuration: Understanding how workflows are configured in SAP can help prevent similar issues in the future. Familiarize yourself with the workflow management tools available in your SAP system.
  User Roles and Authorizations: Review the user roles and authorizations in your SAP system to ensure that they are set up correctly and do not overlap inappropriately.
  SAP Notes: Check for any relevant SAP Notes or updates that may address this specific error or provide additional guidance on managing roles in workflows.
  
  By following these steps, you should be able to resolve the AO589 error and ensure that your approval workflows function correctly.