How To Fix AO555 - Non-allowed workflow recipient, only &1, &2, &3, &4 allowed

SAP Error Message - Details

• Message type: E = Error

• Message class: AO - Appropriation requests - Master data / Customizing

• Message number: 555

• Message text: Non-allowed workflow recipient, only &1, &2, &3, &4 allowed

What causes this issue?

An approver, who does not have authorization to approve this
appropriation request, is entered in the list of involved persons.

System Response

'For approval' status cannot be set.

How to fix this error?

Enter one of the following Workflow recipients as approver:
&v1&
&v2&
&v3&
&v4&

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message AO555 - Non-allowed workflow recipient, only &1, &2, &3, &4 allowed ?

  The SAP error message AO555 ("Non-allowed workflow recipient, only &1, &2, &3, &4 allowed") typically occurs in the context of SAP Business Workflow when a task is being assigned to a user or a group that is not authorized to receive it. This error indicates that the recipient of the workflow task is not included in the list of allowed recipients defined for that particular workflow.
  Cause:
  
  Recipient Configuration: The workflow task has specific recipients defined, and the user or group attempting to receive the task is not included in that list.
  Role Assignment: The user may not have the necessary roles or authorizations to participate in the workflow.
  Workflow Definition: The workflow definition may have been set up incorrectly, limiting the recipients to a specific set of users or groups.
  
  Solution:
  
  
  Check Workflow Definition:
  
  Go to the workflow definition in the SAP system (transaction code SWDD).
  Review the task settings to see which users or groups are allowed to receive the task.
  If necessary, modify the workflow definition to include the intended recipient.
  
  
  
  User Authorization:
  
  Ensure that the user has the appropriate roles and authorizations to participate in the workflow.
  Check the user’s profile and roles in transaction code SU01 or SU03.
  
  
  
  Adjust Recipient List:
  
  If the workflow is designed to allow specific users, you may need to add the intended recipient to the allowed list.
  This can be done by modifying the task in the workflow definition.
  
  
  
  Testing:
  
  After making changes, test the workflow to ensure that the intended recipient can now receive the task without encountering the error.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SWDD: Workflow Builder - to modify workflow definitions.
  SWI1: Work Item Selection - to view work items and their statuses.
  SU01: User Maintenance - to check and modify user authorizations.
  SU03: Role Maintenance - to manage roles and authorizations.
  
  
  
  Documentation: Refer to SAP Help documentation for detailed information on workflow configuration and user authorizations.
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to this error message or provide updates to the workflow functionality.
  
  
  By following these steps, you should be able to resolve the AO555 error and ensure that the workflow can proceed as intended.