How To Fix AO455 - Error when creating PM order - return code: &1 - please check

SAP Error Message - Details

• Message type: E = Error

• Message class: AO - Appropriation requests - Master data / Customizing

• Message number: 455

• Message text: Error when creating PM order - return code: &1 - please check

What causes this issue?

An unknown error occurred when trying to create the internal order.

System Response

The order could not be created.

How to fix this error?

If you cannot find an error in your entries and the problem persists,
contact your system administrator.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message AO455 - Error when creating PM order - return code: &1 - please check ?

  The SAP error message AO455 typically occurs when there is an issue with creating a Plant Maintenance (PM) order. The error message indicates that there is a return code that needs to be checked, which can be related to various underlying issues. Here’s a breakdown of potential causes, solutions, and related information:
  Causes:
  
  Configuration Issues: There may be incorrect or incomplete configuration settings in the PM module or related areas.
  Authorization Problems: The user may not have the necessary authorizations to create a PM order.
  Master Data Issues: Missing or incorrect master data (e.g., equipment, functional locations, or work centers) can lead to this error.
  System Settings: There may be issues with system settings or parameters that affect order creation.
  Return Code: The specific return code indicated in the error message can provide more context about the issue. Different return codes correspond to different problems.
  
  Solutions:
  
  Check Return Code: Analyze the return code provided in the error message. This can give specific insights into what went wrong. You can look up the return code in SAP documentation or consult with your SAP Basis or technical team.
  Review Configuration: Ensure that all necessary configurations for PM orders are correctly set up. This includes checking order types, status profiles, and other related settings.
  Verify Authorizations: Check the user’s authorization profile to ensure they have the necessary permissions to create PM orders.
  Validate Master Data: Ensure that all relevant master data is complete and accurate. This includes checking equipment, functional locations, and work centers for any missing or incorrect information.
  Consult Logs: Check the application logs (transaction SLG1) for any additional error messages or warnings that may provide more context.
  Test in Development: If possible, replicate the issue in a development or test environment to further diagnose the problem without affecting production data.
  Contact Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IW31 (Create PM Order), IW32 (Change PM Order), and IW33 (Display PM Order).
  SAP Notes: Search for SAP Notes related to the AO455 error message or the specific return code for potential fixes or patches.
  Documentation: Review SAP documentation for Plant Maintenance to understand the configuration and processes involved in order creation.
  
  By following these steps, you should be able to identify and resolve the issue causing the AO455 error when creating a PM order in SAP.