How To Fix AO402 - Internal error occurred during reading of plan data


SAP Error Message - Details

  • Message type: E = Error

  • Message class: AO - Appropriation requests - Master data / Customizing

  • Message number: 402

  • Message text: Internal error occurred during reading of plan data

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message AO402 - Internal error occurred during reading of plan data ?

    The SAP error message AO402 ("Internal error occurred during reading of plan data") typically indicates that there is an issue with the planning data in the SAP system, particularly in the context of SAP Analytics or SAP BPC (Business Planning and Consolidation). This error can arise due to various reasons, including data inconsistencies, configuration issues, or problems with the underlying database.

    Possible Causes:

    1. Data Inconsistencies: There may be inconsistencies in the planning data, such as missing or corrupted records.
    2. Configuration Issues: Incorrect configuration settings in the planning application or data model can lead to this error.
    3. Database Issues: Problems with the database, such as locks, corruption, or performance issues, can prevent the system from reading the plan data.
    4. Authorization Issues: Lack of proper authorizations for accessing the planning data can also trigger this error.
    5. System Bugs: There may be bugs in the SAP software that lead to this internal error.

    Solutions:

    1. Check Data Consistency:

      • Use transaction codes like RSANALYZE or RS_CHECK to analyze and check the consistency of the planning data.
      • If inconsistencies are found, you may need to correct them manually or through a data correction process.
    2. Review Configuration:

      • Verify the configuration settings for the planning application or data model. Ensure that all necessary settings are correctly defined.
      • Check if any recent changes were made to the configuration that could have caused the issue.
    3. Database Health Check:

      • Perform a health check on the database to ensure there are no locks or corruption issues.
      • If necessary, consult with your database administrator to resolve any underlying database problems.
    4. Check Authorizations:

      • Ensure that the user encountering the error has the necessary authorizations to access the planning data.
      • Review the roles and authorizations assigned to the user.
    5. SAP Notes and Support:

      • Check the SAP Support Portal for any relevant SAP Notes that address this specific error. There may be patches or updates available that resolve known issues.
      • If the problem persists, consider reaching out to SAP Support for further assistance.
    6. System Logs:

      • Review system logs (transaction codes like SLG1 for application logs) for any additional error messages or warnings that could provide more context about the issue.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as AO01, AO02, and AO03 for planning-related activities.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
    • Documentation: Refer to SAP documentation for detailed information on planning applications and troubleshooting common errors.

    By following these steps, you should be able to identify the root cause of the AO402 error and implement an appropriate solution.

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