How To Fix AO165 - Approval was rejected for &1

SAP Error Message - Details

• Message type: E = Error

• Message class: AO - Appropriation requests - Master data / Customizing

• Message number: 165

• Message text: Approval was rejected for &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message AO165 - Approval was rejected for &1 ?

  The SAP error message AO165, which states "Approval was rejected for &1," typically occurs in the context of the SAP Approval Workflow, particularly in the area of Asset Accounting or related modules where approvals are required for certain transactions or changes.
  Cause:
  The error message AO165 indicates that an approval request for a specific transaction (represented by &1) has been rejected. This can happen due to several reasons, including:
  
  Insufficient Authorization: The user who is trying to approve the transaction may not have the necessary authorization to do so.
  Workflow Configuration Issues: There may be issues with the workflow configuration that prevent the approval from being processed correctly.
  Business Rules: The rejection could be due to specific business rules or conditions that were not met, leading to the approval being denied.
  User Decision: The approver may have explicitly rejected the approval request for reasons related to the transaction itself.
  
  Solution:
  To resolve the AO165 error, you can take the following steps:
  
  Check Approval Status: Review the approval status of the transaction in question. You may need to check the workflow log to see why the approval was rejected.
  Review Authorization: Ensure that the user attempting to approve the transaction has the necessary authorizations. You may need to consult with your SAP security team to verify this.
  Analyze Workflow Configuration: If you suspect a configuration issue, review the workflow settings in the SAP system. This may involve checking the workflow definitions and ensuring that they are set up correctly.
  Consult Business Rules: If there are specific business rules that govern the approval process, ensure that the transaction meets all necessary criteria.
  Communicate with Approver: If the rejection was made by a specific user, communicate with them to understand their reasons for rejecting the approval. This can provide insights into what needs to be corrected or addressed.
  Re-submit for Approval: Once any issues have been resolved, you may need to re-submit the transaction for approval.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like SWI1 (Work Item Selection) to monitor workflow items and their statuses.
  Workflow Logs: Check the workflow logs for detailed information on the approval process and reasons for rejection.
  SAP Notes: Look for relevant SAP Notes that may address known issues or provide additional guidance on handling approval rejections.
  Documentation: Review SAP documentation related to the specific module you are working with (e.g., Asset Accounting) for more context on approval workflows.
  
  If the issue persists after following these steps, it may be beneficial to engage with your SAP support team or consult SAP community forums for further assistance.