How To Fix AM878 - Internal error (address cannot be deleted)

AM878 - Overview

• Message type: E = Error

• Message class: AM - Business Address Services

• Message number: 878

• Message text: Internal error (address cannot be deleted)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message AM878 - Internal error (address cannot be deleted) ?

  The SAP error message AM878 ("Internal error (address cannot be deleted)") typically occurs when there is an attempt to delete an address that is still being referenced or used in the system. This can happen in various contexts, such as when dealing with master data, vendor or customer records, or asset management.
  Causes:
  
  References in Use: The address you are trying to delete may still be linked to other records, such as transactions, contracts, or master data entries.
  Data Integrity Constraints: SAP has built-in data integrity checks that prevent the deletion of addresses that are still in use to maintain the consistency of the database.
  System Bugs: Occasionally, internal errors can arise from bugs or inconsistencies in the SAP system itself.
  
  Solutions:
  
  
  Check References: Before attempting to delete the address, check if it is being referenced elsewhere in the system. You can do this by:
  
  Reviewing related master data (e.g., customers, vendors).
  Checking transaction records that may be