How To Fix AM777 - One or more persons/contact persons are blocked

SAP Error Message - Details

• Message type: E = Error

• Message class: AM - Business Address Services

• Message number: 777

• Message text: One or more persons/contact persons are blocked

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message AM777 - One or more persons/contact persons are blocked ?

  The SAP error message AM777 indicates that one or more persons or contact persons are blocked in the system. This typically occurs when trying to perform actions related to master data, such as creating or modifying a business partner, vendor, or customer record.
  Cause:
  
  Blocked Status: The person or contact person you are trying to work with has been marked as blocked in the system. This could be due to various reasons, such as compliance issues, internal policies, or administrative actions.
  Data Integrity Issues: There may be inconsistencies or issues with the data related to the person or contact person.
  Authorization Issues: The user may not have the necessary permissions to access or modify the blocked person/contact person.
  
  Solution:
  
  
  Check Block Status:
  
  Navigate to the relevant transaction (e.g., transaction code BP for Business Partner).
  Search for the person/contact person in question.
  Check the status to see if they are marked as blocked.
  
  
  
  Unblock the Person:
  
  If you have the necessary authorization, you can unblock the person by changing their status in the master data.
  This typically involves editing the business partner or contact person record and removing the block status.
  
  
  
  Consult with Administration:
  
  If you do not have the necessary permissions to unblock the person, consult with your system administrator or the relevant department (e.g., HR, compliance) to understand why the person is blocked and whether it is appropriate to unblock them.
  
  
  
  Review Authorization:
  
  Ensure that your user role has the necessary permissions to access and modify the records in question. If not, request the appropriate access from your SAP security team.
  
  
  
  Data Consistency Check:
  
  If there are data integrity issues, perform a data consistency check to ensure that all related records are accurate and up to date.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner), MK01 (Create Vendor), FD01 (Create Customer), etc.
  User Roles and Authorizations: Understand the user roles and authorizations in your SAP system to ensure you have the necessary access to perform the required actions.
  Documentation: Refer to SAP documentation or help files for more detailed information on managing business partners and contact persons.
  
  If the issue persists after following these steps, it may be necessary to consult with SAP support or your internal IT team for further assistance.