How To Fix AM769 - Time zone field was copied & times from USR03 to USR02

SAP Error Message - Details

• Message type: E = Error

• Message class: AM - Business Address Services

• Message number: 769

• Message text: Time zone field was copied & times from USR03 to USR02

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message AM769 - Time zone field was copied & times from USR03 to USR02 ?

  The SAP error message AM769 indicates that there is an issue related to the time zone settings in the user master records. Specifically, it suggests that the time zone field was copied from the USR03 table (which contains user master data) to the USR02 table (which contains user parameters), but there may be a conflict or inconsistency in the time zone settings.
  Cause:
  
  Inconsistent Time Zone Settings: The error typically arises when there is a mismatch or inconsistency in the time zone settings between the user master records (USR03) and the user parameters (USR02).
  Data Migration Issues: If there has been a recent data migration or update, it may have led to incorrect or incomplete time zone information being copied.
  User Profile Changes: Changes made to user profiles or settings that affect time zone information can also trigger this error.
  
  Solution:
  
  Check User Master Records: Review the user master records in both USR03 and USR02 tables to ensure that the time zone settings are consistent. You can do this using transaction codes like SU01 (User Maintenance) or SE16 (Data Browser).
  Update Time Zone Settings: If discrepancies are found, update the time zone settings in the affected user records to ensure they match. This can be done manually or through a batch update if there are multiple users affected.
  Recreate User Parameters: If the issue persists, consider deleting and recreating the user parameters for the affected users. This can help reset any incorrect settings.
  Check for System Updates: Ensure that your SAP system is up to date with the latest patches and updates, as this may resolve underlying issues related to time zone handling.
  Consult SAP Notes: Look for relevant SAP Notes that may address this specific error message. SAP Notes often provide guidance on known issues and their resolutions.
  
  Related Information:
  
  Transaction Codes: 
  
  SU01: User Maintenance
  SE16: Data Browser
  
  
  Tables:
  
  USR02: User Master Records (Parameters)
  USR03: User Master Records (Address Data)
  
  
  SAP Support: If the issue cannot be resolved through the above steps, consider reaching out to SAP Support for further assistance.
  
  By following these steps, you should be able to identify and resolve the AM769 error related to time zone settings in SAP.