How To Fix AM760 - No record found in SOUD for & records in USR02

SAP Error Message - Details

• Message type: E = Error

• Message class: AM - Business Address Services

• Message number: 760

• Message text: No record found in SOUD for & records in USR02

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message AM760 - No record found in SOUD for & records in USR02 ?

  The SAP error message AM760 indicates that there are no records found in the SOUD table for the specified records in the USR02 table. This error typically occurs in the context of user management and authorization checks within the SAP system.
  Cause:
  
  Missing User Records: The user records in the SOUD table (which stores user-specific data) may not exist for the users referenced in the USR02 table (which contains user master records).
  Data Inconsistency: There may be inconsistencies or corruption in the user master data, leading to missing entries in the SOUD table.
  Authorization Issues: The user may not have the necessary authorizations to access certain data or transactions, leading to this error.
  System Configuration: Incorrect configuration or settings in the user management or authorization system can also lead to this error.
  
  Solution:
  
  Check User Records: Verify that the user records exist in both the USR02 and SOUD tables. You can use transaction codes like SU01 (User Maintenance) to check user details.
  Recreate Missing Records: If records are missing in the SOUD table, you may need to recreate them. This can often be done by reassigning roles or profiles to the user.
  Consistency Check: Run consistency checks on user master data. You can use transaction code SU10 to perform mass changes or checks on user data.
  Authorization Check: Ensure that the user has the necessary authorizations to access the required data. You can check this using transaction SU53 (Display Authorization Check).
  System Logs: Check system logs for any additional error messages or warnings that might provide more context about the issue.
  Consult Documentation: Refer to SAP documentation or support notes related to user management and authorization for further troubleshooting steps.
  
  Related Information:
  
  Tables Involved:
  
  USR02: Contains user master records.
  SOUD: Contains user-specific data related to authorizations.
  
  
  Transaction Codes:
  
  SU01: User Maintenance
  SU10: Mass User Maintenance
  SU53: Display Authorization Check
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  
  If the issue persists after trying the above solutions, it may be necessary to consult with your SAP Basis or security team for further investigation and resolution.