How To Fix AM761 - No record found in SOUD or USR03 for & records in USR02

SAP Error Message - Details

• Message type: E = Error

• Message class: AM - Business Address Services

• Message number: 761

• Message text: No record found in SOUD or USR03 for & records in USR02

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message AM761 - No record found in SOUD or USR03 for & records in USR02 ?

  The SAP error message AM761 indicates that there are no records found in the SOUD (User Master Data) or USR03 (User Master Data: Authorization Data) tables for the specified records in the USR02 (User Master Data) table. This typically occurs when there is an issue with user master data or authorization data in the SAP system.
  Cause:
  
  Missing User Records: The user records in the USR02 table may not have corresponding entries in the SOUD or USR03 tables. This can happen if the user was created but not fully configured.
  Authorization Issues: The user may not have the necessary authorizations assigned, leading to the absence of records in the authorization tables.
  Data Inconsistency: There may be inconsistencies or corruption in the user master data tables.
  User Deactivation: The user might have been deactivated or deleted, leading to missing records.
  
  Solution:
  
  Check User Master Data: Verify the user master data for the affected user. You can do this using transaction code SU01 (User Maintenance). Ensure that the user exists and is active.
  Recreate User Records: If the user is missing from SOUD or USR03, you may need to recreate the user or reassign the necessary authorizations.
  Check Authorizations: Use transaction SU53 to analyze authorization failures. This can help identify if the user lacks specific authorizations.
  Consistency Check: Run a consistency check on user master data using transaction SU01 or other relevant tools to identify and resolve inconsistencies.
  Consult Basis Team: If the issue persists, consult your SAP Basis team to check for any underlying database issues or to perform a more in-depth analysis of the user master data tables.
  
  Related Information:
  
  Transaction Codes:
  
  SU01: User Maintenance
  SU53: Display Authorization Check
  SU10: Mass User Maintenance
  
  
  Tables:
  
  USR02: User Master Data
  SOUD: User Master Data (User-Specific Data)
  USR03: User Master Data: Authorization Data
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to user master data and authorization problems.
  
  By following these steps, you should be able to identify and resolve the issue related to the AM761 error message in SAP.