How To Fix AM731 - Use only digits in places &2 to &3 of the P.O. box postal code &1

SAP Error Message - Details

• Message type: E = Error

• Message class: AM - Business Address Services

• Message number: 731

• Message text: Use only digits in places &2 to &3 of the P.O. box postal code &1

INCLUDE ADDR_MSG_POSTAL_CODE_PT_001

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

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• What is the cause and solution for SAP error message AM731 - Use only digits in places &2 to &3 of the P.O. box postal code &1 ?

  The SAP error message AM731 indicates that there is an issue with the postal code format in a Purchase Order (P.O.) or related document. Specifically, it suggests that the postal code contains invalid characters in certain positions, where only digits are expected.
  Cause:
  The error occurs when the postal code entered in the system contains non-numeric characters (such as letters, special characters, or spaces) in the specified positions. The message indicates that only digits should be present in the specified range of the postal code.
  Solution:
  To resolve this error, follow these steps:
  
  
  Check the Postal Code Format: Review the postal code entered in the relevant field. Ensure that it contains only numeric digits in the specified positions (as indicated by the error message).
  
  
  Correct the Input: If you find any non-numeric characters, remove them and replace them with the appropriate digits. Ensure that the postal code adheres to the expected format for the country in question.
  
  
  Validate Against Country-Specific Formats: Different countries have different postal code formats. Make sure that the postal code you are entering is valid for the country associated with the P.O. or address.
  
  
  Re-enter the Data: After making the necessary corrections, re-enter the postal code in the system and try to save or process the document again.
  
  
  Consult Documentation: If you are unsure about the correct format for postal codes in your specific context, refer to SAP documentation or your organization's guidelines for address formats.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might provide additional context or updates regarding postal code validation.
  Configuration Settings: If you have access, review the configuration settings in SAP related to address management and postal code validation to ensure they are set up correctly.
  User Training: Ensure that users entering data are trained on the correct formats for postal codes to prevent similar errors in the future.
  
  By following these steps, you should be able to resolve the AM731 error and successfully process your Purchase Order or related document.