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How To Fix AM455 - Masked values only allowed in dialog


SAP Error Message - Details

  • Message type: E = Error

  • Message class: AM - Business Address Services

  • Message number: 455

  • Message text: Masked values only allowed in dialog

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message AM455 - Masked values only allowed in dialog ?

    The SAP error message AM455 ("Masked values only allowed in dialog") typically occurs when a user attempts to enter or process data in a way that is not permitted due to the system's configuration regarding masked values. Masked values are often used in SAP to protect sensitive information, such as personal identification numbers or financial data, by displaying only part of the information.

    Cause:

    The error usually arises in the following scenarios:

    1. Data Entry in Background Processing: The system is configured to allow masked values only during interactive (dialog) sessions. If a user tries to process data in the background (e.g., through batch jobs or automated scripts), the system will reject the input.
    2. Incorrect Field Configuration: The field in question may be set up to require masked values, but the input method does not comply with this requirement.
    3. User Authorization Issues: The user may not have the necessary authorizations to enter or view unmasked values.

    Solution:

    To resolve the AM455 error, consider the following steps:

    1. Use Dialog Processing: Ensure that the data entry or processing is done in a dialog session rather than in the background. This means using the SAP GUI directly rather than automated scripts or batch jobs.

    2. Check Field Configuration: Review the configuration of the fields involved. Ensure that they are set up correctly to allow the intended type of input. This may involve consulting with your SAP administrator or checking the relevant configuration settings in the system.

    3. Review User Authorizations: Verify that the user has the necessary authorizations to enter or view the masked values. This may require adjustments to the user's role or permissions in the SAP system.

    4. Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling masked values and the associated error messages.

    5. Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance. They can provide more detailed insights based on your specific system configuration and usage.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional context.
    • Transaction Codes: Familiarize yourself with transaction codes related to the module you are working in, as they may provide additional options for data entry or processing.
    • User Training: Ensure that users are trained on the proper methods for entering sensitive or masked data to avoid similar issues in the future.

    By following these steps, you should be able to address the AM455 error effectively.

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