How To Fix AM364 - The duplicate check for index pool & & is not active (Customizing)

AM364 - Overview

• Message type: E = Error

• Message class: AM - Business Address Services

• Message number: 364

• Message text: The duplicate check for index pool & & is not active (Customizing)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message AM364 - The duplicate check for index pool & & is not active (Customizing) ?

  The SAP error message AM364 indicates that there is an issue with the duplicate check for an index pool in the Asset Accounting (FI-AA) module. This error typically arises when the system is trying to perform a duplicate check on asset master records, but the necessary configuration for this check is not active.
  
  Cause:
  The error occurs due to the following reasons:
  
  Inactive Duplicate Check: The duplicate check for the specified index pool is not activated in the system's configuration.
  Customizing Settings: The settings in the Customizing (SPRO) for Asset Accounting may not be properly configured to enable the duplicate check for the relevant index pool.
  
  
  Solution:
  To resolve the AM364 error, you need to activate the duplicate check for the index pool in the Customizing settings. Here are the steps to do this:
  
  
  Access Customizing:
  
  Go to the SAP Easy Access screen.
  Navigate to SPRO -> SAP Reference IMG.
  
  
  
  Find Asset Accounting Settings:
  
  Follow the path: Financial Accounting (New) ->