How To Fix AM344 - Source address does not have any transferrable communication data

SAP Error Message - Details

• Message type: E = Error

• Message class: AM - Business Address Services

• Message number: 344

• Message text: Source address does not have any transferrable communication data

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message AM344 - Source address does not have any transferrable communication data ?

  The SAP error message AM344, which states "Source address does not have any transferrable communication data," typically occurs in the context of Asset Management, particularly when dealing with asset transactions or communications related to asset master data.
  Cause:
  The error usually arises due to one of the following reasons:
  
  Missing Communication Data: The asset master record does not have the necessary communication data (like email, phone number, etc.) associated with it.
  Incorrect Configuration: The configuration settings for the asset management module may not be set up correctly, leading to the system not recognizing the source address.
  Data Inconsistency: There may be inconsistencies or missing entries in the database that prevent the system from retrieving the required communication data.
  
  Solution:
  To resolve the AM344 error, you can take the following steps:
  
  
  Check Asset Master Data:
  
  Go to the asset master record (transaction code AS03) and verify if the communication data is filled in correctly.
  Ensure that the relevant fields (like email, phone number, etc.) are populated.
  
  
  
  Update Communication Data:
  
  If the communication data is missing, update the asset master record with the necessary information.
  Use transaction code AS02 to edit the asset master data and add the required communication details.
  
  
  
  Review Configuration Settings:
  
  Check the configuration settings in the Asset Accounting module to ensure that they are set up correctly.
  You may need to consult with your SAP Basis or configuration team to verify that the settings align with your organization's requirements.
  
  
  
  Data Consistency Check:
  
  Run data consistency checks to identify any inconsistencies in the asset data.
  Use transaction code OAM1 to check for inconsistencies in asset data.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the AM344 error for any specific patches or updates that may address this issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance. They may provide insights based on the specific version of SAP you are using.
  
  
  
  Related Information:
  
  Transaction Codes: AS03 (Display Asset), AS02 (Change Asset), OAM1 (Asset Accounting: Check Consistency).
  SAP Notes: Check the SAP Support Portal for any relevant notes or updates related to the AM344 error.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify and resolve the cause of the AM344 error in SAP.