How To Fix AM187 - Printer address empty; entry ignored &


SAP Error Message - Details

  • Message type: E = Error

  • Message class: AM - Business Address Services

  • Message number: 187

  • Message text: Printer address empty; entry ignored &

  • Show details Hide details


  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message AM187 - Printer address empty; entry ignored & ?

    The SAP error message AM187, which states "Printer address empty; entry ignored," typically occurs when there is an issue with the printer configuration in the SAP system. This error indicates that the system is trying to process a print request, but the printer address is not specified or is missing.

    Causes:

    1. Missing Printer Configuration: The printer may not be properly configured in the SAP system.
    2. Incorrect Printer Settings: The printer settings may be incomplete or incorrect, leading to an empty address.
    3. User Profile Issues: The user profile may not have the correct printer assigned or may not have the necessary authorizations.
    4. Transport Issues: If the printer configuration was transported from another system, it may not have been set up correctly in the target system.

    Solutions:

    1. Check Printer Configuration:

      • Go to transaction code SPAD (Spool Administration).
      • Verify that the printer is correctly configured and that the printer address is specified.
      • Ensure that the printer is active and not in a paused state.
    2. Assign Printer to User:

      • Check if the user has the correct printer assigned in their user profile.
      • Use transaction code SU01 to modify the user profile and assign the appropriate printer.
    3. Review Output Device Settings:

      • In SPAD, check the output device settings for the printer.
      • Ensure that the "Host Printer" field is filled in with the correct printer address.
    4. Check for Transport Issues:

      • If the printer configuration was transported, ensure that all necessary settings were included in the transport request.
      • Reconfigure the printer settings manually if needed.
    5. Test Printing:

      • After making changes, perform a test print to ensure that the printer is functioning correctly.

    Related Information:

    • Transaction Codes:

      • SPAD: Spool Administration - for managing printers and spool requests.
      • SU01: User Maintenance - for managing user profiles and authorizations.
    • Documentation: Refer to SAP Help documentation for detailed instructions on printer configuration and troubleshooting.

    • SAP Notes: Check SAP Notes for any known issues or patches related to printer configuration and the AM187 error.

    By following these steps, you should be able to resolve the AM187 error and ensure that the printer is correctly configured in your SAP system.

    • Do you have any question about this error?


      Upgrade now to chat with this error.


Instant HelpGet instant SAP help. Start your 7-day free trial now.


Related SAP Error Messages

Click the links below to see the following related messages:

Click on this link to search all SAP messages.


Rating
ERPlingo's SAP support assistant is amazing. Saves me countless hours trying to solve complex SAP issues myself. It's a real game changer!
Rate 1
Thomas Michael
SAP Consultant, Author & Speaker