How To Fix AM182 - Internal lock error; continue from initial screen


SAP Error Message - Details

  • Message type: E = Error

  • Message class: AM - Business Address Services

  • Message number: 182

  • Message text: Internal lock error; continue from initial screen

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message AM182 - Internal lock error; continue from initial screen ?

    The SAP error message AM182, which states "Internal lock error; continue from initial screen," typically indicates that there is an issue with internal locking mechanisms within the SAP system. This error can occur in various scenarios, often related to asset management transactions or when accessing certain functionalities in the system.

    Causes:

    1. Database Locking Issues: The error may arise due to database locks that are not released properly, possibly because of a previous transaction that did not complete successfully.
    2. Concurrency Issues: Multiple users or processes trying to access the same resource simultaneously can lead to locking conflicts.
    3. System Performance: High system load or performance issues can cause delays in releasing locks, leading to this error.
    4. Configuration Issues: Incorrect configuration settings in the asset management module or related components can also trigger this error.

    Solutions:

    1. Restart the Transaction: Often, simply restarting the transaction or logging out and back into the SAP system can resolve temporary locking issues.
    2. Check for Active Locks: Use transaction code SM12 to check for active locks in the system. If you find locks that are no longer needed, you can delete them (ensure you have the necessary authorizations).
    3. Review System Logs: Check the system logs (transaction SM21) for any related error messages or warnings that could provide more context about the issue.
    4. Transaction Monitoring: Use transaction SM66 to monitor active processes and identify any long-running transactions that might be causing locks.
    5. Consult Basis Team: If the issue persists, it may be necessary to involve your SAP Basis team to investigate deeper into system performance, database locks, or configuration settings.
    6. System Restart: In extreme cases, a system restart may be required to clear persistent locks, but this should be done with caution and typically as a last resort.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues or patches related to the AM182 error. SAP frequently updates its knowledge base with solutions for common errors.
    • Documentation: Review the official SAP documentation for asset management and locking mechanisms to understand how they work and best practices for managing them.
    • User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    If you continue to experience issues after trying these solutions, it may be beneficial to escalate the matter to SAP support for further assistance.

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