How To Fix AM014 - Person - address combination doesn't exist & & & &


SAP Error Message - Details

  • Message type: E = Error

  • Message class: AM - Business Address Services

  • Message number: 014

  • Message text: Person - address combination doesn't exist & & & &

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message AM014 - Person - address combination doesn't exist & & & & ?

    The SAP error message AM014 ("Person - address combination doesn't exist") typically occurs in the context of SAP's Human Capital Management (HCM) or other modules where personnel data is managed. This error indicates that the system cannot find a valid combination of a person (employee) and their associated address in the database.

    Causes:

    1. Missing Data: The most common cause is that the employee's address data has not been maintained or is incomplete in the system.
    2. Incorrect Personnel Number: The personnel number entered may be incorrect or does not correspond to an existing employee.
    3. Data Deletion: The address data may have been deleted or archived, leading to the error when trying to access it.
    4. Configuration Issues: There may be configuration issues in the system that prevent the proper linking of personnel records and addresses.
    5. Authorization Issues: The user may not have the necessary authorizations to view the address data for the specified person.

    Solutions:

    1. Check Address Data: Verify that the address data for the employee is correctly maintained in the system. You can do this by navigating to the relevant infotype (e.g., Infotype 0006 - Addresses) and checking if the address exists for the personnel number.
    2. Verify Personnel Number: Ensure that the personnel number you are using is correct and corresponds to an active employee in the system.
    3. Recreate Address: If the address data is missing, you may need to create or update the address for the employee using the appropriate infotype.
    4. Check Configuration: If you suspect a configuration issue, consult with your SAP HCM administrator or technical team to review the settings related to personnel and address data.
    5. Authorization Check: Ensure that you have the necessary authorizations to access the employee's address data. If not, contact your system administrator to grant the required permissions.

    Related Information:

    • Transaction Codes: You can use transaction codes like PA20 (Display HR Master Data) or PA30 (Maintain HR Master Data) to check and maintain employee data.
    • Infotypes: Familiarize yourself with relevant infotypes, especially Infotype 0006 (Addresses) and Infotype 0001 (Organizational Assignment).
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search the SAP Support Portal for specific notes that may address this error.
    • Documentation: Review SAP documentation or help files related to personnel administration for more context on managing employee data.

    If the issue persists after checking these areas, it may be beneficial to consult with your SAP support team or a technical consultant for further investigation.

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