How To Fix ALVHT031 - Display of Crystal report &1 failed (error code &2 / &3).

SAP Error Message - Details

• Message type: E = Error

• Message class: ALVHT - ALV: Messages Template Maintenance, Office Integration

• Message number: 031

• Message text: Display of Crystal report &1 failed (error code &2 / &3).

What causes this issue?

The display of the document in the Crystal-Reports(TM) previewer has
failed.

System Response

The transaction was cancelled.

How to fix this error?

Check the Crystal-Reports installation at the frontend and see if the
file exists. If required, contact your IT service indicating the error
code.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ALVHT031 - Display of Crystal report &1 failed (error code &2 / &3). ?

  The SAP error message ALVHT031 indicates that there was a failure in displaying a Crystal Report, and it provides an error code that can help diagnose the specific issue. Here’s a breakdown of the potential causes, solutions, and related information for this error:
  Causes:
  
  Crystal Reports Configuration Issues: The Crystal Reports environment may not be properly configured in the SAP system.
  Missing or Incorrect Report Path: The report may not be located in the specified path, or the path may be incorrect.
  Authorization Issues: The user may not have the necessary permissions to access the report or the data it requires.
  Data Source Issues: The data source for the report may be unavailable or incorrectly configured.
  Version Compatibility: There may be compatibility issues between the version of SAP and the version of Crystal Reports being used.
  Network Issues: If the report is being accessed over a network, there may be connectivity issues.
  
  Solutions:
  
  Check Configuration: Ensure that the Crystal Reports configuration in SAP is correct. This includes checking the connection settings and ensuring that the Crystal Reports server is running.
  Verify Report Path: Confirm that the report path specified in the SAP system is correct and that the report file exists in that location.
  Review Authorizations: Check the user’s authorizations to ensure they have the necessary permissions to access the report and its data.
  Inspect Data Sources: Verify that the data sources used in the report are available and correctly configured. This may involve checking database connections and credentials.
  Compatibility Check: Ensure that the versions of SAP and Crystal Reports are compatible. If necessary, update either system to a compatible version.
  Network Troubleshooting: If the report is accessed over a network, check for any network issues that may be preventing access to the report.
  
  Related Information:
  
  Error Codes: The error codes provided in the message (e.g., &2 and &3) can give more specific information about the nature of the error. Refer to SAP documentation or support for details on these codes.
  SAP Notes: Check SAP Notes for any known issues or patches related to Crystal Reports and the specific error message.
  Logs and Traces: Review application logs and traces for additional details that may help diagnose the issue.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.