How To Fix ALM_AER001 - Control key &1 of operation &2 is intended for external processing

SAP Error Message - Details

• Message type: E = Error

• Message class: ALM_AER - Notifications of Follow-Up Order Creation

• Message number: 001

• Message text: Control key &1 of operation &2 is intended for external processing

What causes this issue?

External processing operations are not allowed for follow-up order
creation.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Delete the operation or change the control key of the operation.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ALM_AER001 - Control key &1 of operation &2 is intended for external processing ?

  The SAP error message ALM_AER001 indicates that the control key specified for a particular operation is set up for external processing, which means that the operation is not intended to be processed internally within the SAP system. This typically occurs in the context of maintenance planning and execution, particularly in the SAP Plant Maintenance (PM) or SAP Asset Management (AM) modules.
  Cause:
  
  Control Key Configuration: The control key assigned to the operation is configured for external processing. This means that the operation is expected to be handled by an external service provider or system rather than being executed within the SAP environment.
  Incorrect Assignment: The operation may have been incorrectly assigned a control key that does not match the intended processing method.
  Missing External Processing Setup: If the operation is meant to be processed externally, there may be missing configurations or setups that need to be addressed.
  
  Solution:
  
  
  Check Control Key Assignment:
  
  Navigate to the operation in the maintenance order or task list.
  Verify the control key assigned to the operation. Ensure that it is appropriate for the intended processing (internal vs. external).
  If the operation should be processed internally, change the control key to one that allows for internal processing.
  
  
  
  Review Control Key Configuration:
  
  Go to the configuration settings for control keys in SAP (Transaction code: OPL8).
  Check the settings for the control key in question and ensure it is set up correctly for the intended processing type.
  
  
  
  Consult Documentation:
  
  Review the documentation or guidelines for the specific control key to understand its intended use and any prerequisites for external processing.
  
  
  
  Adjust Maintenance Order:
  
  If the operation is indeed meant for external processing, ensure that all necessary external processing setups are in place, such as vendor assignments, external service management configurations, etc.
  
  
  
  Testing:
  
  After making changes, test the operation again to ensure that the error message no longer appears and that the operation can be processed as intended.
  
  
  
  Related Information:
  
  Control Keys: Control keys in SAP define how operations are processed, including whether they are executed internally or externally. Common control keys include those for internal work, external services, and various maintenance activities.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IW31 (Create Order), IW32 (Change Order), and OPL8 (Control Key Configuration) for managing maintenance orders and operations.
  SAP Notes: Check SAP Notes for any known issues or additional guidance related to the specific control key or error message.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP's official documentation for further assistance.