How To Fix AJ892 - Billing document &1 for primary installation &2 is outsorted

SAP Error Message - Details

• Message type: E = Error

• Message class: AJ - Billing program

• Message number: 892

• Message text: Billing document &1 for primary installation &2 is outsorted

What causes this issue?

Secondary installation &v3& is <DS:DE.DISTREL>relevant for distribution
</>. The distribution data should be copied from billing document &v1&
to the primary installation &v2&. However, billing document &v1& is
outsorted.

System Response

Billing is terminated.

How to fix this error?

Release the billing document &v1& or correct the billing in the
installation &v2&.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message AJ892 - Billing document &1 for primary installation &2 is outsorted ?

  The SAP error message AJ892 indicates that a billing document is outsorted for a primary installation. This typically occurs in the context of billing processes in SAP, particularly in the Utilities module (IS-U). Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Outsorting Criteria: The billing document may not meet certain criteria defined in the system, leading to it being outsorted. This could be due to missing data, incorrect configurations, or specific business rules that have not been satisfied.
  Master Data Issues: There may be issues with the master data related to the installation, such as incorrect or incomplete information in the customer master, installation master, or contract accounts.
  Billing Document Status: The billing document might be in a status that prevents it from being processed further, such as being blocked for billing or having errors that need to be resolved.
  Configuration Settings: There may be configuration settings in the billing process that are causing the document to be outsorted, such as billing types, pricing procedures, or output determination settings.
  
  Solution:
  
  Check Outsorting Criteria: Review the outsorting criteria in the billing configuration to understand why the document is being outsorted. This may involve checking the billing type and associated settings.
  Review Master Data: Ensure that all relevant master data (customer, installation, contract account) is complete and accurate. Correct any discrepancies found.
  Analyze Billing Document: Use transaction codes like VF03 (Display Billing Document) to analyze the billing document and check for any errors or warnings that may indicate why it is outsorted.
  Check for Blocks: Investigate if there are any blocks on the billing document or related master data that need to be resolved. This can include checking for payment blocks, credit limits, or other restrictions.
  Consult Logs: Review the application logs or billing logs for any additional error messages or warnings that can provide more context on the issue.
  Configuration Review: If necessary, consult with your SAP configuration team to review the settings related to billing and outsorting to ensure they align with business requirements.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VF01 (Create Billing Document), VF02 (Change Billing Document), and VF03 (Display Billing Document) for managing billing documents.
  SAP Notes: Check SAP Notes for any known issues or patches related to billing document outsorting. This can provide insights into specific bugs or configuration recommendations.
  Documentation: Review SAP documentation related to billing processes in IS-U for a deeper understanding of how billing documents are processed and the implications of outsorting.
  
  If the issue persists after following these steps, it may be beneficial to engage with SAP support or your internal SAP team for further assistance.