How To Fix AJ865 - Inst. Group: Reversal of doc.no. &1 (doc. no. &2 for PI) ended with error

SAP Error Message - Details

• Message type: E = Error

• Message class: AJ - Billing program

• Message number: 865

• Message text: Inst. Group: Reversal of doc.no. &1 (doc. no. &2 for PI) ended with error

What causes this issue?

The document you want to reverse (document &V1&) belongs to an
installation group. It is connected to the <DS:DE.MAINDOCNO>primary
installation document</> &V2&.
In this case, the complete installation group, that is, all documents
connected to primary installation document &V2&, and document &V2&
itself, if necessary, must be reversed together.
However, an error occurred during the reversal of document &V1&. As a
result, the installation group cannot be reversed.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Correct the error in document &V1& and start the reversal again.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message AJ865 - Inst. Group: Reversal of doc.no. &1 (doc. no. &2 for PI) ended with error ?

  The SAP error message AJ865 typically indicates that there was an issue with the reversal of a document in the system. This error can occur in various scenarios, particularly when dealing with accounting documents, and it often relates to issues with the document flow or inconsistencies in the data.
  Cause:
  
  Document Status: The document you are trying to reverse may not be in a status that allows for reversal. For example, it might already be reversed or not fully posted.
  Dependencies: There may be dependent documents that are preventing the reversal. For instance, if there are subsequent documents that rely on the document you are trying to reverse, the system may block the reversal.
  Configuration Issues: There could be configuration settings in the system that are preventing the reversal from being processed correctly.
  Data Inconsistencies: There may be inconsistencies in the data related to the document, such as missing or incorrect entries in related tables.
  Authorization Issues: The user attempting the reversal may not have the necessary authorizations to perform this action.
  
  Solution:
  
  Check Document Status: Verify the status of the document you are trying to reverse. Ensure that it is eligible for reversal.
  Review Dependencies: Check for any dependent documents that may be preventing the reversal. You may need to reverse or adjust these documents first.
  Configuration Review: Consult with your SAP configuration team to ensure that the settings related to document reversal are correctly configured.
  Data Consistency Check: Use transaction codes like SE11 or SE16 to check the relevant tables for inconsistencies. You may need to run a consistency check or repair any issues found.
  Authorization Check: Ensure that the user has the necessary permissions to perform the reversal. You may need to consult with your security team to verify this.
  Error Logs: Check the application logs (transaction SLG1) for more detailed error messages that can provide additional context on why the reversal failed.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FB08 (for document reversal) and FBRA (for reversing a document with a reference).
  SAP Notes: Search for SAP Notes related to error AJ865 in the SAP Support Portal. There may be specific notes addressing known issues or providing patches.
  Documentation: Review SAP documentation or help files related to document management and reversal processes for additional guidance.
  
  If the issue persists after following these steps, it may be beneficial to engage with SAP support or your internal SAP team for further assistance.