How To Fix AJ859 - Impermissible call ISU_BILL_CANCELLATION for installation group reversal

SAP Error Message - Details

• Message type: E = Error

• Message class: AJ - Billing program

• Message number: 859

• Message text: Impermissible call ISU_BILL_CANCELLATION for installation group reversal

What causes this issue?

INTERNAL ERROR:
Not all environments support the reversal of a complete installation
group.
In contract change, customer change, advanced billing during move-out
and the reversal of a customer change, you cannot call
ISU_BILL_CANCELLATION when the indicator F_GRP is set.
In this case, the indicators have the following values.
SCVEW = &V1&
SCDEB = &V2&
SCMOVO = &V3&

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

INCLUDE ISU_SAP OBJECT DOKU ID TX

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message AJ859 - Impermissible call ISU_BILL_CANCELLATION for installation group reversal ?

  The SAP error message AJ859 indicates that there is an impermissible call to the function module ISU_BILL_CANCELLATION for an installation group reversal. This error typically occurs in the context of billing and invoicing processes within the SAP IS-U (Industry Solution for Utilities) module.
  Cause:
  The error can arise due to several reasons, including:
  
  Incorrect Configuration: The installation group may not be configured correctly for billing cancellations.
  Business Logic Restrictions: The system may have business rules that prevent the cancellation of bills for certain types of installations or under specific conditions.
  Data Integrity Issues: There may be inconsistencies or missing data in the billing documents or installation group that prevent the cancellation process from being executed.
  Authorization Issues: The user attempting to perform the cancellation may not have the necessary authorizations to execute the function.
  
  Solution:
  To resolve the AJ859 error, consider the following steps:
  
  
  Check Configuration: Review the configuration settings for the installation group and ensure that they allow for billing cancellations. This may involve checking the settings in the IS-U module related to billing and invoicing.
  
  
  Review Business Rules: Consult with your business process team to understand any specific business rules that may restrict the cancellation of bills for installation groups. Ensure that the action you are trying to perform aligns with these rules.
  
  
  Data Validation: Verify the integrity of the data associated with the installation group and the billing documents. Look for any inconsistencies or missing information that could be causing the error.
  
  
  Authorization Check: Ensure that the user has the necessary authorizations to perform the cancellation. This may involve checking user roles and permissions in the SAP system.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that may address this specific error. There may be known issues or updates that can resolve the problem.
  
  
  Debugging: If you have access to technical resources, consider debugging the function module to identify the exact point of failure and gather more information about the error.
  
  
  Contact SAP Support: If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including the context in which it occurs.
  
  
  Related Information:
  
  Function Module: ISU_BILL_CANCELLATION is used for canceling billing documents in the IS-U module.
  Installation Group: An installation group typically consists of multiple installations that are billed together. Understanding the structure and configuration of installation groups is crucial for troubleshooting.
  SAP IS-U Documentation: Refer to the official SAP documentation for IS-U for more detailed information on billing processes and configurations.
  
  By following these steps, you should be able to identify the root cause of the AJ859 error and implement an appropriate solution.