How To Fix AJ760 - Invoicing order missing for billing document &1

SAP Error Message - Details

• Message type: E = Error

• Message class: AJ - Billing program

• Message number: 760

• Message text: Invoicing order missing for billing document &1

What causes this issue?

In the billing order for installation &v2&, billing document &V1& is
entered as a document that has been reversed for adjustment in the field
<LS>Doc No Adjustment Reversal</>.
The accompanying print document &v3&
has been reversed using reversal document &v4&. However, the invoicing
order (EITR) created by this reversal for billing document &v1&, no
longer exists. This means that the next bill amount will be incorrectly
posted.
The following errors could have caused this inconsistency:
A missing entry in the table EITR for billing document &v1&

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Incorrect data
in the field <LS>DocNo. Adjustment Reversal </> in the current
billing order for installation &v2&.

System Response

Processing is cancelled.

How to fix this error?

Contact SAP.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message AJ760 - Invoicing order missing for billing document &1 ?

  The SAP error message AJ760, which states "Invoicing order missing for billing document &1," typically occurs in the context of billing processes within SAP, particularly in the Sales and Distribution (SD) module. This error indicates that the system is unable to find an associated invoicing order for the specified billing document.
  Causes:
  
  Missing Invoicing Order: The most common cause is that the invoicing order has not been created or is missing for the billing document in question.
  Incorrect Configuration: There may be configuration issues in the billing process or in the invoicing order settings.
  Data Inconsistencies: There could be inconsistencies in the data related to the billing document, such as missing or incorrect entries in related tables.
  Document Flow Issues: The document flow may not have been properly maintained, leading to a missing link between the billing document and the invoicing order.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view or create the invoicing order.
  
  Solutions:
  
  Check Invoicing Order Creation: Verify if the invoicing order has been created for the billing document. If not, create the invoicing order manually.
  Review Configuration: Check the configuration settings in the SAP system related to billing and invoicing orders. Ensure that all necessary settings are correctly configured.
  Document Flow Check: Use transaction codes like VF03 (Display Billing Document) to check the document flow and ensure that all related documents are correctly linked.
  Data Consistency Check: Run consistency checks on the relevant tables to identify any discrepancies. You can use transaction codes like SE11 to view table structures and data.
  Authorization Check: Ensure that the user has the necessary authorizations to create and view invoicing orders. This may involve checking roles and permissions in the user profile.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide patches or updates.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VF01 (Create Billing Document), VF02 (Change Billing Document), and VF03 (Display Billing Document).
  SAP Documentation: Refer to SAP Help documentation for detailed information on billing processes and invoicing orders.
  Support Community: Engage with the SAP Community or forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be beneficial to involve your SAP support team or consult with an SAP expert for further investigation.