How To Fix AJ762 - The calculated consumption is too high

SAP Error Message - Details

• Message type: E = Error

• Message class: AJ - Billing program

• Message number: 762

• Message text: The calculated consumption is too high

What causes this issue?

The consumption calculated in billing for register &v2&, device &v1&,
is too high. The calculated consumption is larger than the maximum
consumption that can be entered in the internal field for saving
consumption. This error has been generated to avoid a runtime error.
The
high level of consumption was calculated by multiplying the meter
reading difference by billing factors. The difference is taken from the
meter reading &v3& and the previous meter reading &v4&. The meter
reading difference is either too large, for example, due to an
undesired meter overflow, or the billing factors are too big.

System Response

Billing is terminated.

How to fix this error?

Check the meter
readings and the billing-relevant factors (billing factor, meter factor,
calorific value and gas volume correction). If you really want to bill
consumption of this size, choose another billing dimension with a
reduced absolute amount (for example, GWh instead of kWh), or divide the
billing period into smaller units so that the consumption to be billed
is reduced for each billing period.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message AJ762 - The calculated consumption is too high ?

  The SAP error message AJ762, which states "The calculated consumption is too high," typically occurs in the context of inventory management or production planning. This error indicates that the system has determined that the consumption of materials or resources exceeds a predefined threshold or limit, which can lead to issues in inventory control, production planning, or financial reporting.
  Causes:
  
  Incorrect Master Data: The material master data may have incorrect settings, such as unit of measure, lot size, or consumption values.
  Excessive Consumption: The actual consumption of materials in a production order or process may exceed the expected or planned consumption.
  Configuration Issues: The configuration settings in the system for consumption calculations may not align with business processes or requirements.
  Data Entry Errors: Manual entries in production orders, purchase orders, or inventory transactions may have been incorrectly inputted, leading to inflated consumption figures.
  Planning Parameters: The planning parameters set in the system (like safety stock levels, reorder points, etc.) may not be appropriate for the current business needs.
  
  Solutions:
  
  Review Master Data: Check the material master data for accuracy. Ensure that all relevant fields are correctly filled out, including unit of measure and consumption values.
  Analyze Consumption Patterns: Look at historical consumption data to understand if the current consumption is indeed excessive or if it reflects a change in demand.
  Adjust Configuration Settings: If the error is due to configuration settings, work with your SAP Basis or configuration team to adjust the settings to better reflect your business processes.
  Correct Data Entries: Review and correct any erroneous data entries in production orders or inventory transactions that may have led to the high consumption calculation.
  Consult SAP Documentation: Refer to SAP documentation or help resources for specific guidance on handling this error in your version of SAP.
  Engage with SAP Support: If the issue persists, consider reaching out to SAP support for assistance, especially if it appears to be a system bug or requires deeper technical intervention.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as MM03 (Material Master), CO03 (Display Production Order), and MB51 (Material Document List) to investigate the issue further.
  User Exits and BAdIs: Check if there are any user exits or Business Add-Ins (BAdIs) that might be affecting consumption calculations.
  Training and Documentation: Ensure that users are trained on proper data entry and management practices to minimize errors that could lead to this message.
  
  By addressing the underlying causes and implementing the suggested solutions, you should be able to resolve the AJ762 error and prevent it from recurring in the future.