How To Fix AJ691 - ERCHV anchor line not used for backbilling

SAP Error Message - Details

• Message type: E = Error

• Message class: AJ - Billing program

• Message number: 691

• Message text: ERCHV anchor line not used for backbilling

What causes this issue?

One of the variants QUANTI22 or QUANTI23 is used with the control
'reversable for backbilling' in the schema. However, you have not
entered a (dynamic) backbilling group in one of the fields 'schema step
during dynamic backbilling' or 'backbilling reversal indicator'.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

INCLUDE ISU_VERARB OBJECT DOKU ID TX

How to fix this error?

If you want to reverse the document line items that were updated with
the variants QUANTI22/QUANTI23 during (dynamic) backbilling, enter the
missing backbilling groups.
If you do not want to use (dynamic) backbilling, or if you do not want
to reverse any DBERCHV entries, deselect the control 'reversable for
backbilling' for the variants QUANTI22/QUANTI23.
In both cases, all billing documents that were created with the missing
(dynamic) backbilling groups must be reversed.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message AJ691 - ERCHV anchor line not used for backbilling ?

  The SAP error message AJ691 "ERCHV anchor line not used for backbilling" typically occurs in the context of billing and invoicing processes, particularly when dealing with backbilling scenarios in the SAP IS-U (Industry Solution for Utilities) module. This error indicates that there is an issue with the anchor line (the reference line for billing) not being utilized correctly for backbilling purposes.
  Cause:
  
  Missing or Incorrect Anchor Line: The anchor line that is supposed to be used for backbilling may not be correctly defined or may be missing.
  Billing Document Issues: There may be inconsistencies or errors in the billing document that prevent the system from recognizing the anchor line.
  Configuration Issues: The configuration settings for backbilling in the SAP system may not be set up correctly, leading to this error.
  Data Inconsistencies: There could be inconsistencies in the master data or transaction data related to the billing process.
  
  Solution:
  
  Check Anchor Line Configuration: Verify that the anchor line is correctly defined in the system. Ensure that it is set up to be used for backbilling.
  Review Billing Documents: Check the billing documents associated with the transaction to ensure that they are complete and correctly configured.
  Correct Data Inconsistencies: Look for any inconsistencies in the master data (like customer master, contract accounts) or transaction data that could be causing the issue.
  Consult SAP Notes: Check for any relevant SAP Notes or updates that may address this specific error. SAP frequently releases notes that provide solutions or workarounds for known issues.
  Testing: After making any changes, perform testing to ensure that the backbilling process works as expected without triggering the error.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for IS-U billing processes to understand the configuration and data requirements.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as EA00 (for billing document processing) and EABO (for backbilling) to troubleshoot and analyze the issue further.
  
  If the problem persists after following these steps, it may be beneficial to involve your SAP support team or a consultant with expertise in SAP IS-U billing processes for a more in-depth analysis.