How To Fix AJ672 - Device/register &1 date &2: multiple meter reading overflow

SAP Error Message - Details

• Message type: E = Error

• Message class: AJ - Billing program

• Message number: 672

• Message text: Device/register &1 date &2: multiple meter reading overflow

What causes this issue?

An internal status with &V4& was calculated during simulation of a
meter reading for device/register &V1& on date &V2&.
However, the maximum meter reading is only &V3& due to the technical
register data. As a result, there is a <ZH>MULTIPLE</> meter reading
overflow that can no longer be correctly processed.
In ISU, a maximum of one <ZH>single</> overflow can be consistently
processed in automatic billing.
If necessary, you must create a manual bill using transaction EA16 if
you do not want to/cannot meet any of the countermeasures mentioned
below.

System Response

Billing or billing simulation is canceled.

How to fix this error?

Check all existing meter reading results and the period consumption
values.
An input error must have occured.
If this is not the case, there is probably a problem with the technical
settings of your register.
Check that the scaling of your register is correct. The following must
be consistent with eachother:
Predecimal places
Decimal places
Register factors/billing factors
Meter reading mass units and billing mass units
Gas procedure in the gas division

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message AJ672 - Device/register &1 date &2: multiple meter reading overflow ?

  The SAP error message AJ672 indicates that there is a "multiple meter reading overflow" for a specific device or register. This typically occurs in the context of utility billing or meter reading processes within SAP IS-U (Industry Solution for Utilities).
  Cause:
  The error message AJ672 is triggered when the system detects that the number of meter readings for a specific device or register has exceeded the allowed limit. This can happen due to:
  
  Excessive Meter Readings: If there are too many readings recorded for a single meter or register within a certain period, it can lead to an overflow.
  Incorrect Configuration: The configuration settings for the meter reading process may not be set up correctly, allowing for more readings than the system can handle.
  Data Corruption: There may be issues with the data integrity in the database, leading to incorrect readings being recorded.
  
  Solution:
  To resolve the AJ672 error, you can take the following steps:
  
  
  Review Meter Readings: Check the meter readings for the affected device/register to identify if there are indeed too many readings recorded. You may need to delete or archive older readings if they are no longer needed.
  
  
  Adjust Configuration: Review the configuration settings for meter readings in the SAP system. Ensure that the settings align with the business requirements and that the limits for readings are appropriate.
  
  
  Data Cleanup: If there are duplicate or erroneous readings, perform a data cleanup to remove or correct these entries. This may involve working with your SAP Basis or data management team.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to the AJ672 error for any specific recommendations or patches that may address the issue.
  
  
  Contact SAP Support: If the issue persists after taking the above steps, consider reaching out to SAP support for further assistance. They may provide insights or solutions based on the specific configuration and version of your SAP system.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide guidance on best practices for meter reading management.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP IS-U, such as:
  
  EL31: Display Meter Reading
  EL30: Create Meter Reading
  EL28: Display Device/Location
  
  
  User Exits and Enhancements: If your organization has custom enhancements or user exits related to meter readings, review them to ensure they are not contributing to the overflow issue.
  
  By following these steps, you should be able to identify the cause of the AJ672 error and implement a solution to prevent it from occurring in the future.