How To Fix AJ669 - Adjust. reversal not executed for billing document &1 (start document &2)

SAP Error Message - Details

• Message type: E = Error

• Message class: AJ - Billing program

• Message number: 669

• Message text: Adjust. reversal not executed for billing document &1 (start document &2)

What causes this issue?

You want to remove billing document number &V2& from a billing order in
transaction EA24.
The system has determined that billing documet &V2& is involved in a
chain of adjustment reversals.
Billing document &V1& also belongs to this chain.
This document has inconsistent ERCHC data. An entry is missing in table
ERCHC that marks the document as reversed for adjustment.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

INCLUDE ISU_SAP OBJECT DOKU ID TX

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message AJ669 - Adjust. reversal not executed for billing document &1 (start document &2) ?

  The SAP error message AJ669 indicates that an adjustment reversal could not be executed for a billing document. This error typically arises in the context of billing and invoicing processes within SAP, particularly when dealing with adjustments or corrections to billing documents.
  Cause:
  The error can occur due to several reasons, including but not limited to:
  
  
  Document Status: The billing document may be in a status that does not allow for adjustments or reversals. For example, if the document is already settled or has been archived, the system may prevent further changes.
  
  
  Missing Data: Required data for the reversal process may be missing or incomplete. This could include missing reference documents or necessary fields that need to be filled out.
  
  
  Authorization Issues: The user attempting to perform the reversal may not have the necessary authorizations to execute the adjustment.
  
  
  Configuration Issues: There may be configuration settings in the SAP system that prevent the reversal from being processed correctly.
  
  
  Technical Errors: There could be underlying technical issues, such as database locks or inconsistencies in the data.
  
  
  Solution:
  To resolve the AJ669 error, you can take the following steps:
  
  
  Check Document Status: Verify the status of the billing document and ensure that it is eligible for reversal. If it is already settled or archived, you may need to follow a different process.
  
  
  Review Required Data: Ensure that all necessary data for the reversal is present and correctly filled out. Check for any missing references or fields.
  
  
  Authorization Check: Confirm that the user has the appropriate authorizations to perform the adjustment reversal. If not, contact your system administrator to obtain the necessary permissions.
  
  
  Consult Configuration: Review the configuration settings related to billing and adjustments in your SAP system. Ensure that they are set up correctly to allow for reversals.
  
  
  Technical Support: If the issue persists, consider reaching out to your SAP support team or technical team to investigate any underlying technical issues or database locks.
  
  
  Transaction Codes: Use relevant transaction codes (like VF11 for billing document reversal) to attempt the reversal process again after addressing the above points.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide specific guidance or fixes for known problems.
  Documentation: Refer to SAP documentation for billing and invoicing processes to understand the requirements and limitations for adjustments and reversals.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the AJ669 error and implement a suitable solution.