How To Fix AJ526 - Cannot reset document number &1 due to re-billing &2

SAP Error Message - Details

• Message type: E = Error

• Message class: AJ - Billing program

• Message number: 526

• Message text: Cannot reset document number &1 due to re-billing &2

What causes this issue?

Billing document &v1& cannot be removed from the corresponding billing
contract, since it no long exists due to new billing &v2&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Read the report documentation for report REASCBEL for information on
the conditions for undoing the billing reversal.
You might have to reverse other actions that occurred after the billing
reversal, such as the new billing.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message AJ526 - Cannot reset document number &1 due to re-billing &2 ?

  The SAP error message AJ526 "Cannot reset document number &1 due to re-billing &2" typically occurs in the context of billing and invoicing processes within SAP, particularly in the SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) modules. This error indicates that there is an issue with resetting a document number because it is linked to a re-billing process.
  Cause:
  
  Re-billing Process: The document number you are trying to reset is associated with a re-billing process. This means that the document is part of a billing cycle that has already been processed, and the system is preventing changes to maintain data integrity.
  Document Status: The document may be in a status that does not allow for resetting. For example, if the document has already been posted or is in a closed status, the system will not allow modifications.
  Dependencies: There may be dependencies on other documents or processes that are preventing the reset. For instance, if there are subsequent invoices or credit memos linked to the document, the system will restrict changes.
  
  Solution:
  
  Check Document Status: Verify the status of the document you are trying to reset. If it is in a closed or posted status, you may need to reverse or cancel the related transactions before attempting to reset.
  Review Re-billing Configuration: Ensure that the re-billing configuration is set up correctly. If there are issues with the configuration, it may lead to errors when trying to reset document numbers.
  Consult with SAP Support: If you are unable to resolve the issue through standard procedures, it may be necessary to consult with SAP support or your internal SAP team for further assistance. They can provide insights based on the specific configuration and customizations in your SAP environment.
  Use Transaction Codes: Utilize relevant transaction codes (like VF02 for changing billing documents) to check the details of the document and its status. This can help identify any issues that need to be addressed.
  
  Related Information:
  
  SAP Notes: Check for any SAP Notes related to this error message. SAP frequently releases notes that provide fixes or workarounds for known issues.
  Documentation: Review the SAP documentation for billing and invoicing processes to understand the implications of re-billing and document management.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed. Other users may have encountered the same error and can share their solutions.
  
  By following these steps, you should be able to diagnose and potentially resolve the error message AJ526 in your SAP system.