How To Fix AJ372 - Previous document &1 for billing document &2 cannot be determined

SAP Error Message - Details

• Message type: E = Error

• Message class: AJ - Billing program

• Message number: 372

• Message text: Previous document &1 for billing document &2 cannot be determined

What causes this issue?

The previous document &v1& for billing document &v2& cannot be
determined in the ERCH file.
Billing document &v2& cannot be reversed.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message AJ372 - Previous document &1 for billing document &2 cannot be determined ?

  The SAP error message AJ372 indicates that the system is unable to determine the previous document for a specific billing document. This typically occurs in the context of billing processes, where the system expects a reference to a preceding document (like a sales order or delivery) that is necessary for the billing document to be processed correctly.
  Cause:
  
  Missing Reference Document: The billing document may not have a valid reference to a preceding document (e.g., sales order, delivery).
  Document Flow Issues: There may be issues in the document flow where the previous document was not created or was deleted.
  Incorrect Configuration: The configuration settings in the billing process may not be set up correctly, leading to the inability to trace back to the previous document.
  Data Inconsistencies: There may be inconsistencies in the database or issues with the data integrity that prevent the system from linking the documents.
  
  Solution:
  
  Check Document Flow: Verify the document flow in the system. Use transaction codes like VA03 (Display Sales Order) or VL03N (Display Delivery) to check if the preceding document exists and is correctly linked.
  Recreate Missing Documents: If the previous document is missing, you may need to recreate it or ensure that it is properly saved in the system.
  Review Configuration: Check the configuration settings in the SAP system related to billing and document flow. Ensure that all necessary settings are correctly configured.
  Use Transaction Codes: Use transaction codes like VF02 (Change Billing Document) to see if you can manually link the billing document to the previous document.
  Consult SAP Notes: Look for relevant SAP Notes that may address this specific error message. SAP frequently updates its knowledge base with solutions for common issues.
  Check User Authorizations: Ensure that the user has the necessary authorizations to view and process the documents involved.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VA03, VL03N, VF02, and VF03 (Display Billing Document).
  SAP Documentation: Refer to SAP Help documentation for detailed information on billing processes and document flow.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.