How To Fix AJ260 - Meter reading result for device &1 register &2 missing on &3

SAP Error Message - Details

• Message type: E = Error

• Message class: AJ - Billing program

• Message number: 260

• Message text: Meter reading result for device &1 register &2 missing on &3

What causes this issue?

The analysis of the register relationships indicates that serial
switching begins or ends during the billing period. In this case, the
affected registers must be read:
If serial switching begins, the primary meter must be read on the
previous day. Exception: The primary meter is first assigned to the
installation on the day when serial switching begins.
If serial switching ends, the primary meter must be read on the same
day.
If serial switching begins, then each secondary meter must be read on
the previous day. Exception: The secondary meter is first assigned to
the installation on the day when serial switching begins
If serial switching ends, then each secondary meter must be read on the
same day.
In the case of device &v1&, register &v2&, the meter reading result
required as a result of item &v4& is missing on &v3&. Please note that
meter reading results that are recorded due to the start or end of a
device assignment to an installation do not replace the meter readings
listed above. In such cases, you will have to enter two meter reading
results on one day.

System Response

Contract billing is canceled.

How to fix this error?

Enter the missing meter reading results.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message AJ260 - Meter reading result for device &1 register &2 missing on &3 ?

  The SAP error message AJ260 indicates that there is a missing meter reading result for a specific device and register on a given date. This error typically occurs in the context of utilities management, particularly in the areas of meter reading and billing.
  Cause:
  
  
  Missing Data: The primary cause of this error is that the system does not have a recorded meter reading for the specified device and register on the indicated date. This could be due to:
  
  The meter reading was not entered or recorded.
  The meter reading was deleted or not saved properly.
  The meter was not read on the scheduled date.
  
  
  
  Configuration Issues: There may be configuration issues in the system that prevent the meter reading from being processed correctly.
  
  
  Data Transfer Issues: If the meter readings are imported from an external system, there may have been an issue during the data transfer process.
  
  
  Solution:
  
  
  Enter Missing Meter Reading: 
  
  Check the meter reading records for the specified device and register. If the reading is indeed missing, you will need to manually enter the meter reading for that date.
  Use transaction codes like EL31 (for entering meter readings) or EL30 (for displaying meter readings) to manage meter readings.
  
  
  
  Check Configuration: 
  
  Review the configuration settings for the device and register to ensure that they are set up correctly to accept meter readings.
  Ensure that the meter reading types and intervals are correctly defined.
  
  
  
  Data Import Verification: 
  
  If the readings are imported from an external system, verify that the data transfer process is functioning correctly and that all necessary readings are being imported.
  
  
  
  Review Logs: 
  
  Check system logs for any errors or warnings that may provide additional context about why the meter reading is missing.
  
  
  
  Consult Documentation: 
  
  Refer to SAP documentation or help resources for specific guidance related to your version of SAP and the utilities module you are using.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as EL31 (Enter Meter Reading), EL30 (Display Meter Reading), and others related to utilities management.
  SAP Notes: Check SAP Notes for any known issues or patches related to meter reading errors.
  User Roles: Ensure that the user has the necessary permissions to enter or modify meter readings in the system.
  Training: If this is a recurring issue, consider providing additional training for users responsible for entering meter readings to minimize errors.
  
  By following these steps, you should be able to resolve the AJ260 error and ensure that meter readings are accurately recorded in the SAP system.