How To Fix AJ215 - Lock problem occurred during rate determination

SAP Error Message - Details

• Message type: E = Error

• Message class: AJ - Billing program

• Message number: 215

• Message text: Lock problem occurred during rate determination

What causes this issue?

A problem occurred locking table ETFND during the conversion of the
rate determination. Rate determination may be blocked by another
session.

System Response

Processing is canceled.

How to fix this error?

The report can be restarted without any difficulties. Restart the
report after the transport.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message AJ215 - Lock problem occurred during rate determination ?

  The SAP error message AJ215, which indicates a "Lock problem occurred during rate determination," typically arises in the context of pricing and rate determination processes in SAP, particularly in modules like SAP SD (Sales and Distribution) or SAP MM (Materials Management). This error usually occurs when multiple users or processes are trying to access or modify the same data simultaneously, leading to a lock conflict.
  Causes:
  
  Concurrent Access: Multiple users or processes are trying to access the same pricing condition records or rate determination data at the same time.
  Long-running Transactions: A transaction that takes a long time to complete may hold locks longer than expected, causing other transactions to fail.
  Database Locking: The underlying database may have locking mechanisms that prevent concurrent access to certain records.
  Configuration Issues: Incorrect configuration in pricing procedures or condition records may lead to unexpected locking behavior.
  
  Solutions:
  
  Wait and Retry: Often, simply waiting for a few moments and then retrying the transaction can resolve the issue, especially if it was caused by a temporary lock.
  Identify Locking Sessions: Use transaction code SM12 to check for active locks. You can identify which user or process is holding the lock and take appropriate action (e.g., contacting the user to release the lock).
  Optimize Long-running Transactions: Review and optimize any long-running transactions that may be holding locks for extended periods. This may involve improving performance or breaking down large transactions into smaller ones.
  Adjust Lock Settings: If applicable, consider adjusting the lock settings in the system configuration to allow for more concurrent access, but be cautious as this may lead to data integrity issues.
  Check Configuration: Review the pricing procedure and condition records to ensure they are set up correctly and do not lead to unnecessary locking.
  System Monitoring: Implement monitoring tools to track locking behavior and identify patterns that lead to this error.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM12 (to view locks), SM21 (to check system logs), and ST22 (to check dumps).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error. SAP frequently updates its knowledge base with solutions for common problems.
  User Training: Ensure that users are trained on how to properly execute transactions to minimize locking issues, such as avoiding simultaneous updates to the same records.
  
  If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis team or consult with SAP support for further assistance.