How To Fix /AIF/EXT_CONTACT119 - Communication method &1 is not set for external contact &2

SAP Error Message - Details

• Message type: E = Error

• Message class: /AIF/EXT_CONTACT -

• Message number: 119

• Message text: Communication method &1 is not set for external contact &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /AIF/EXT_CONTACT119 - Communication method &1 is not set for external contact &2 ?

  The SAP error message /AIF/EXT_CONTACT119 indicates that there is an issue with the configuration of communication methods for an external contact in the Application Interface Framework (AIF). Specifically, it means that the communication method specified for the external contact is not set or is missing.
  Cause:
  
  Missing Configuration: The communication method (e.g., email, phone, etc.) for the specified external contact is not defined in the system.
  Incorrect Data: The external contact ID or the communication method ID may be incorrect or not properly maintained in the system.
  Data Inconsistency: There may be inconsistencies in the data related to external contacts, such as missing entries in the relevant tables.
  
  Solution:
  
  
  Check External Contact Configuration:
  
  Go to the transaction code related to external contacts (e.g., /AIF/EXT_CONTACT or similar).
  Verify that the external contact ID (&2 in the error message) exists and is correctly configured.
  Ensure that the communication method (&1 in the error message) is defined for this external contact.
  
  
  
  Maintain Communication Methods:
  
  If the communication method is missing, you need to add it. This can typically be done in the configuration settings for external contacts.
  Navigate to the relevant configuration area in SAP where communication methods are maintained and ensure that the required method is set up for the external contact.
  
  
  
  Data Validation:
  
  Check for any data inconsistencies or errors in the external contact master data.
  Ensure that all required fields are filled out correctly and that there are no missing entries.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific instructions on how to configure external contacts and communication methods.
  
  
  
  Testing:
  
  After making the necessary changes, test the communication method to ensure that the error no longer occurs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for managing external contacts and communication methods in AIF.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  AIF Configuration: Review the overall configuration of the Application Interface Framework to ensure that it is set up correctly for your business processes.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis or AIF support team for further assistance.