How To Fix /AIF/EXT_CONTACT117 - Start external contact deletion

SAP Error Message - Details

• Message type: E = Error

• Message class: /AIF/EXT_CONTACT -

• Message number: 117

• Message text: Start external contact deletion

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /AIF/EXT_CONTACT117 - Start external contact deletion ?

  The SAP error message /AIF/EXT_CONTACT117 typically relates to issues encountered during the deletion of external contacts in the SAP Application Interface Framework (AIF). This error can arise due to various reasons, such as data integrity issues, missing dependencies, or incorrect configurations.
  Cause
  
  Data Integrity Issues: The external contact you are trying to delete may have dependencies or references in other parts of the system, preventing its deletion.
  Authorization Issues: The user may not have the necessary permissions to delete external contacts.
  Configuration Errors: There may be issues with the configuration of the AIF or the specific interface handling external contacts.
  System Errors: Temporary system issues or inconsistencies in the database can also lead to this error.
  
  Solution
  
  Check Dependencies: Before attempting to delete an external contact, ensure that there are no existing references or dependencies. This may involve checking related records in other tables or modules.
  Review Authorizations: Ensure that the user attempting the deletion has the necessary authorizations. You may need to consult with your SAP security team to verify and adjust roles and permissions.
  Configuration Review: Check the AIF configuration settings related to external contacts. Ensure that all necessary settings are correctly configured.
  Error Logs: Review the AIF error logs for more detailed information about the error. This can provide insights into what specifically is causing the deletion to fail.
  Database Consistency Check: If you suspect a system error, perform a consistency check on the database. This may involve running specific SAP transactions or reports to identify and resolve inconsistencies.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance. They can provide more specific guidance based on your system configuration and the error details.
  
  Related Information
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide patches and updates.
  Documentation: Review the official SAP documentation for AIF and external contact management for best practices and troubleshooting steps.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.