How To Fix /AIF/EXT_CONTACT011 - User &1 has no authorization to display external contacts


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /AIF/EXT_CONTACT -

  • Message number: 011

  • Message text: User &1 has no authorization to display external contacts

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message /AIF/EXT_CONTACT011 - User &1 has no authorization to display external contacts ?

    The SAP error message /AIF/EXT_CONTACT011 indicates that a user does not have the necessary authorization to display external contacts in the SAP system. This error typically arises in the context of the Application Interface Framework (AIF) when a user attempts to access or display external contact information without the required permissions.

    Cause:

    The primary cause of this error is a lack of authorization for the user role that is trying to access the external contacts. This can happen due to:

    1. Missing Authorization Object: The user may not have the necessary authorization object assigned to their role.
    2. Role Configuration: The roles assigned to the user may not include the permissions required to access external contacts.
    3. User Profile Issues: The user profile may not be correctly set up or may have been modified, leading to missing authorizations.

    Solution:

    To resolve this issue, you can follow these steps:

    1. Check User Authorizations:

      • Use transaction code SU53 immediately after the error occurs to check the authorization check that failed. This will provide insight into which specific authorization object is missing.
    2. Review Role Assignments:

      • Go to transaction code PFCG to review the roles assigned to the user. Ensure that the roles include the necessary authorizations for accessing external contacts.
    3. Add Required Authorizations:

      • If you identify the missing authorization object, you can either:
        • Modify the existing role to include the necessary authorization.
        • Create a new role that includes the required authorizations and assign it to the user.
    4. Authorization Objects:

      • Common authorization objects related to external contacts may include:
        • B_USER_TCD (Authorization for Transaction Codes)
        • B_BUPA_RLT (Business Partner Relationship)
        • B_BUPA_GRP (Business Partner Group)
      • Ensure that the user has the necessary authorizations for these objects.
    5. Consult with Security Team:

      • If you do not have the necessary permissions to modify roles or authorizations, consult with your SAP security team or administrator to assist in resolving the issue.

    Related Information:

    • Transaction Codes:
      • SU01: User Maintenance
      • SU53: Display Authorization Check
      • PFCG: Role Maintenance
    • Documentation: Refer to SAP documentation for detailed information on authorization objects and how to manage user roles.
    • SAP Notes: Check for any relevant SAP Notes that may address specific issues or provide additional guidance related to external contacts and authorizations.

    By following these steps, you should be able to identify and resolve the authorization issue causing the error message /AIF/EXT_CONTACT011.

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