How To Fix /AIF/EXT_CONTACT009 - External contact invalid

SAP Error Message - Details

• Message type: E = Error

• Message class: /AIF/EXT_CONTACT -

• Message number: 009

• Message text: External contact invalid

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /AIF/EXT_CONTACT009 - External contact invalid ?

  The SAP error message /AIF/EXT_CONTACT009 External contact invalid typically occurs in the context of the Application Interface Framework (AIF) when there is an issue with the external contact data being processed. This error indicates that the external contact information provided does not meet the required criteria or is not valid in the system.
  Causes:
  
  Invalid Data: The external contact data being sent to the system may contain invalid or incorrect information, such as an incorrect format for email addresses, phone numbers, or other contact details.
  Missing Required Fields: Certain mandatory fields may be missing from the external contact data, leading to validation failures.
  Data Consistency Issues: The external contact may not exist in the system, or there may be inconsistencies in the data that prevent it from being recognized as valid.
  Configuration Issues: There may be configuration settings in AIF or related modules that are not set up correctly, leading to validation errors.
  
  Solutions:
  
  Validate Input Data: Check the external contact data being sent to ensure that it is complete and correctly formatted. Ensure that all required fields are populated.
  Check for Existing Contacts: Verify if the external contact already exists in the system. If it does not, you may need to create it before processing.
  Review AIF Configuration: Examine the AIF configuration settings to ensure that they are correctly set up to handle external contacts. This may include checking mappings, validation rules, and any custom logic implemented.
  Error Logs: Review the error logs in AIF to get more detailed information about the specific validation that failed. This can provide insights into what exactly is causing the error.
  Consult Documentation: Refer to SAP documentation or notes related to AIF and external contacts for any specific guidelines or known issues that may apply to your situation.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  AIF Documentation: Review the official SAP documentation for the Application Interface Framework to understand how external contacts are managed and validated.
  Community Forums: Consider searching or posting in SAP community forums or support channels for additional insights from other users who may have encountered the same issue.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.