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Message type: E = Error
Message class: AH - IS-U billing (master data)
Message number: 871
Message text: Error involving device &1 register &2:
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.
Unfortunately, there isn't any extra information in this error notice.
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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.
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AH871
- Error involving device &1 register &2: ?The SAP error message AH871 typically indicates an issue related to device registration in the SAP system. This error can occur in various contexts, such as when dealing with output devices (printers, etc.) or when trying to register a device in the system.
Cause:
The error message AH871 can be caused by several factors, including:
- Device Configuration Issues: The device may not be properly configured in the SAP system.
- Missing Device Definition: The device might not be defined in the system or is incorrectly defined.
- Authorization Issues: The user may not have the necessary authorizations to access or register the device.
- Technical Issues: There could be underlying technical issues, such as network problems or issues with the device itself.
Solution:
To resolve the AH871 error, you can follow these steps:
Check Device Configuration:
- Go to transaction SPAD (Spool Administration) and verify the configuration of the device in question.
- Ensure that the device is correctly defined and that all necessary parameters are set.
Verify Device Definition:
- Ensure that the device is defined in the system. If it is missing, you may need to create a new device definition.
Check Authorizations:
- Ensure that the user trying to register or access the device has the necessary authorizations. You may need to consult with your security team to verify this.
Review System Logs:
- Check the system logs (transaction SM21) for any additional error messages or warnings that could provide more context about the issue.
Test Device Connectivity:
- If the device is a printer or similar, ensure that it is powered on, connected to the network, and functioning properly.
Consult SAP Notes:
- Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional troubleshooting steps.
Contact SAP Support:
- If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance.
Related Information:
By following these steps, you should be able to identify and resolve the underlying cause of the AH871 error in your SAP system.
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