How To Fix AH869 - Entry must be made for price level


SAP Error Message - Details

  • Message type: E = Error

  • Message class: AH - IS-U billing (master data)

  • Message number: 869

  • Message text: Entry must be made for price level

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message AH869 - Entry must be made for price level ?

    The SAP error message AH869 ("Entry must be made for price level") typically occurs in the context of pricing in SAP, particularly when dealing with sales documents, pricing conditions, or material master data. This error indicates that a required entry for a price level is missing, which is necessary for the system to determine the correct pricing for a transaction.

    Cause:

    1. Missing Price Level: The most common cause is that the price level has not been defined for the relevant material or customer in the pricing conditions.
    2. Configuration Issues: There may be issues with the configuration of pricing procedures in the system, where the price level is not set up correctly.
    3. Incomplete Master Data: The material master or customer master data may be incomplete, lacking necessary information related to pricing.
    4. Sales Document Type: The sales document type being used may not be configured to handle the price levels correctly.

    Solution:

    1. Check Pricing Conditions:

      • Go to the transaction code VK11 (Create Condition) or VK12 (Change Condition) to check if the pricing conditions for the relevant material and customer are set up correctly.
      • Ensure that the price level is defined for the relevant condition type.
    2. Review Material Master Data:

      • Use transaction code MM03 to display the material master data and check if the pricing information is complete.
      • Ensure that the relevant views (like Sales Org. Data) are maintained properly.
    3. Check Customer Master Data:

      • Use transaction code XD03 to display the customer master data and verify that the pricing information is complete.
      • Ensure that the customer has the necessary pricing agreements in place.
    4. Review Pricing Procedure:

      • Check the pricing procedure assigned to the sales document type. Use transaction code V/08 to review and adjust the pricing procedure if necessary.
      • Ensure that the price level is included in the pricing procedure.
    5. Consult with Configuration Team:

      • If the issue persists, consult with your SAP configuration team to ensure that the pricing setup is correct and that all necessary entries are made in the configuration.

    Related Information:

    • Transaction Codes:

      • VK11: Create Condition
      • VK12: Change Condition
      • MM03: Display Material Master
      • XD03: Display Customer Master
      • V/08: Maintain Pricing Procedures
    • Documentation: Refer to SAP Help documentation for detailed information on pricing procedures and condition records.

    • SAP Notes: Check for any relevant SAP Notes that may address specific issues related to pricing and the AH869 error.

    By following these steps, you should be able to identify and resolve the cause of the AH869 error in SAP.

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