How To Fix AH786 - Billing document &1 not indicated as reversed for adjustment

SAP Error Message - Details

• Message type: E = Error

• Message class: AH - IS-U billing (master data)

• Message number: 786

• Message text: Billing document &1 not indicated as reversed for adjustment

What causes this issue?

In the billing order for installation &v2& (scheduled billing date &v3&
and billing transaction &v4&), billing document &v1& is marked as
having been reversed for adjustment in the <LS>Doc.no. in adj. rev.</>
field.
However, the <LS>SPCANC</> indicator is not set for billing document
&v1& in the ERCHC table. This represents an inconsistency.

System Response

How to fix this error?

INCLUDE ISU_SAP OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message AH786 - Billing document &1 not indicated as reversed for adjustment ?

  The SAP error message AH786, which states "Billing document &1 not indicated as reversed for adjustment," typically occurs in the context of billing and invoicing processes within the SAP system. This error indicates that the system is expecting a billing document to be marked as reversed, but it is not.
  Cause:
  
  Billing Document Status: The billing document in question may not have been properly reversed in the system. This can happen if the reversal process was not completed or if there was an error during the reversal.
  Configuration Issues: There may be configuration settings in the SAP system that are not aligned with the business processes, leading to this error.
  Data Inconsistencies: There could be inconsistencies in the data related to the billing document, such as missing or incorrect entries in related tables.
  User Authorization: The user attempting to perform the adjustment may not have the necessary authorizations to mark the document as reversed.
  
  Solution:
  
  Check Billing Document Status: Verify the status of the billing document in question. Ensure that it has been properly reversed. You can do this by checking the document flow or the status in the billing document.
  Reversal Process: If the document is not marked as reversed, you may need to perform the reversal process again. This can typically be done through transaction codes like VF11 (Cancel Billing Document) or similar, depending on your SAP version.
  Configuration Review: Review the configuration settings related to billing and adjustments in the SAP system. Ensure that they are set up correctly according to your business requirements.
  Data Consistency Check: Run consistency checks on the relevant tables to identify any discrepancies. You may need to consult with your SAP Basis or technical team for assistance with this.
  User Authorization: Ensure that the user has the necessary permissions to perform the adjustment. If not, you may need to request additional authorizations from your SAP security team.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VF02 (Change Billing Document), VF03 (Display Billing Document), and VF11 (Cancel Billing Document).
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review SAP documentation related to billing and invoicing processes to understand the expected workflows and configurations.
  
  If the issue persists after following these steps, it may be beneficial to engage with your SAP support team or consult with an SAP expert for further investigation.