How To Fix AH589 - Errors have occurred in rate determination

SAP Error Message - Details

• Message type: E = Error

• Message class: AH - IS-U billing (master data)

• Message number: 589

• Message text: Errors have occurred in rate determination

What causes this issue?

Errors have occurred in the rate determination for installation &v1&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Refer to the log for a detailed description of the errors.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message AH589 - Errors have occurred in rate determination ?

  The SAP error message AH589, which states "Errors have occurred in rate determination," typically occurs during the processing of billing documents, particularly in the context of pricing and rate determination in SAP SD (Sales and Distribution) or SAP FI (Financial Accounting) modules. This error indicates that the system encountered issues while trying to determine the appropriate rates or prices for the items in the document.
  Causes of AH589 Error
  
  
  Missing or Incorrect Condition Records: The pricing procedure may not have the necessary condition records for the relevant pricing elements (like discounts, surcharges, taxes, etc.).
  
  
  Incorrect Pricing Procedure: The pricing procedure assigned to the sales document may not be configured correctly or may not be suitable for the transaction.
  
  
  Master Data Issues: Problems with master data, such as customer master records, material master records, or info records, can lead to issues in rate determination.
  
  
  Configuration Issues: There may be configuration issues in the pricing settings, such as missing access sequences or incorrect condition types.
  
  
  Currency Issues: If there are discrepancies in currency settings (e.g., different currencies for the customer and the document), it can lead to errors in rate determination.
  
  
  User Exits or BAdIs: Custom code or enhancements (like user exits or BAdIs) may interfere with the standard pricing logic.
  
  
  Solutions to AH589 Error
  
  
  Check Condition Records: Verify that all necessary condition records are maintained in the system. Use transaction codes like VK11 to create or VK12 to change condition records.
  
  
  Review Pricing Procedure: Ensure that the correct pricing procedure is assigned to the sales document type and that it is configured properly. You can check this in the configuration settings under SPRO -> Sales and Distribution -> Basic Functions -> Pricing -> Pricing Control.
  
  
  Validate Master Data: Check the customer and material master data for any inconsistencies or missing information that could affect pricing.
  
  
  Analyze Configuration: Review the pricing configuration for any missing access sequences or incorrect condition types. Ensure that the pricing procedure is correctly set up to handle the specific transaction.
  
  
  Currency Settings: Ensure that the currency settings for the customer, material, and document are consistent and correctly configured.
  
  
  Debugging: If the issue persists, consider debugging the pricing logic to identify where the error occurs. This may require technical expertise.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address known issues related to this error.
  
  
  Contact SAP Support: If you are unable to resolve the issue, consider reaching out to SAP Support for assistance.
  
  
  Related Information
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VK11, VK12, VK13 (for condition records), V/08 (for pricing procedures), and V/06 (for access sequences).
  Documentation: Review SAP documentation and guides related to pricing and rate determination for a deeper understanding of the configuration and processes involved.
  Testing: After making changes, perform thorough testing to ensure that the issue is resolved and that pricing works as expected in various scenarios.
  
  By following these steps, you should be able to identify and resolve the underlying issues causing the AH589 error in SAP.