Message type: E = Error
Message class: AH - IS-U billing (master data)
Message number: 384
Message text: Inst. &1 scheduled bill. date &2 bill. procedure &3: status &4 incorrect
In billing, the system has established that the status of the billing
order that was specified when it was first created is no longer
current.
A common cause of this problem is that changes are made after the
billing order has already been created and entered. Such changes
include:
Changes to the meter reading results
Changes to the installation structure
Installation or removal of additional devices or registers
Billing terminates.
You have the following options:
Enter or validate the missing or incomplete meter reading results.
The following procedure may be appropriate for points 2 and 3 above:
Delete the existing billing order. If you do this, you must note the
meter reading results that may already have been entered.
Create a new billing order.
The system issues an error message and will not allow you to continue with this transaction until the error is resolved.
If the meter reading results already entered were correct:Error message extract from SAP system. Copyright SAP SE.
AH384
- Inst. &1 scheduled bill. date &2 bill. procedure &3: status &4 incorrect ?The SAP error message AH384 typically relates to issues with billing documents in the context of contract billing or service billing. The message indicates that there is an inconsistency or an incorrect status associated with a scheduled billing document. Here’s a breakdown of the components of the error message: Inst. &1: This refers to the instance or item number that is causing the issue. scheduled bill. date &2: This indicates the scheduled billing date that is associated with the billing document. bill. procedure &3: This refers to the billing procedure that is being used. status &4: This indicates the current status of the billing document, which is deemed incorrect. Causes Incorrect Status: The billing document may be in a status that does not allow for the scheduled billing to occur. For example, it might be in a status that indicates it has already been billed or is not ready for billing.
Configuration Issues: There may be issues
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