How To Fix AH384 - Inst. &1 scheduled bill. date &2 bill. procedure &3: status &4 incorrect


AH384 - Overview

  • Message type: E = Error

  • Message class: AH - IS-U billing (master data)

  • Message number: 384

  • Message text: Inst. &1 scheduled bill. date &2 bill. procedure &3: status &4 incorrect

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  • What causes this issue?

    In billing, the system has established that the status of the billing
    order that was specified when it was first created is no longer
    current.
    A common cause of this problem is that changes are made after the
    billing order has already been created and entered. Such changes
    include:
    Changes to the meter reading results
    Changes to the installation structure
    Installation or removal of additional devices or registers

    System Response

    Billing terminates.

    How to fix this error?

    You have the following options:
    Enter or validate the missing or incomplete meter reading results.
    The following procedure may be appropriate for points 2 and 3 above:
    Delete the existing billing order. If you do this, you must note the
    meter reading results that may already have been entered.
    Create a new billing order.

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    If the meter reading results already entered were correct:
    RESET N1
    Reverse the billing order.
    Create a new billing order. Do not set the <LS>Delete MR results</>
    indicator.
    You then only need to enter the meter reading results that were
    missing.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message AH384 - Inst. &1 scheduled bill. date &2 bill. procedure &3: status &4 incorrect ?
    The SAP error message AH384 typically relates to issues with billing documents in the context of contract billing or service billing. The message indicates that there is an inconsistency or an incorrect status associated with a scheduled billing document. Here’s a breakdown of the components of the error message:
    
    Inst. &1: This refers to the instance or item number that is causing the issue.
    scheduled bill. date &2: This indicates the scheduled billing date that is associated with the billing document.
    bill. procedure &3: This refers to the billing procedure that is being used.
    status &4: This indicates the current status of the billing document, which is deemed incorrect.
    
    Causes
    
    Incorrect Status: The billing document may be in a status that does not allow for the scheduled billing to occur. For example, it might be in a status that indicates it has already been billed or is not ready for billing.
    
    Configuration Issues: There may be issues

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